Getting ready forHartsfield-Jackson Atlanta International Airport (ATL).
ATL has a multisensory room on the Concourse F departure level, made by Delta with the airport and The Arc, with a mini ball pit, a bubbling water sculpture and a tactile panel. Get the door code at any Delta check-in counter or the information desk at F departures. Sunflower lanyards are at the information desks after a short online survey.
“In partnership with Hartsfield-Jackson Atlanta International Airport and autism advocacy group The Arc, Delta launched the Atlanta Airport’s first multisensory room to provide a calming, supportive environment for customers on the autism spectrum.”
“The room, located in a quiet space on F Concourse departure level, contains a mini ball pit, bubbling water sculpture, a tactile activity panel, and other items children can interact with to help calm and prepare them for their travel experience.”
“The code to enter the sensory room can be obtained by visiting any Delta Check-in counter or the Info desk located at F departures.”
“You choose to wear a Sunflower lanyard, badge, or pin when it suits you to let people discreetly know that you, or someone with you, has a non-visible disability and may need extra help, understanding, or just more time.”
Concourse F is in the Maynard H. Jackson Jr. International Terminal. If you fly from another concourse, plan time to get there and back to your gate.
Delta launched the room, and a Delta agent can give access to Delta's multi-sensory rooms.
The sensory room is in a quiet space on the Concourse F departure level.
Get the door code at any Delta check-in counter or at the information desk at F departures.
Hidden Disabilities Sunflower lanyards with an ID card or pin are at ATL's information desks: fill out ATL's anonymous survey first, and the confirmation email, good for 15 days, tells you how to pick them up.
ATL's printable ADA and Special Services Map marks the sensory room, the adult changing station, mothers rooms, service animal relief areas and where to get Sunflower lanyards.
For a full-size copy your child can use, open this page at squaredsteps.com, tap Make it yours, then print.
Ask before you go
the hours the sensory room is open
whether the sensory room is before or after security
how long a family can stay in the room
how many people fit in the room at once
Call 404-382-2275More about Hartsfield-Jackson Atlanta International Airport (ATL), Sensory Room
Quieter
Sensory room, Concourse F departure levelquiet zone
Information desks: Domestic Terminal 7 am to 10 pm; Concourse E Center (E Recheck area) 5 am to 10 pm, and its hours may vary; Concourse F Departure 5 am to 10 pm; International Arrival 5 am to 10 pm.
Unisex family restrooms for travelers with an attendant are in the Domestic Terminal arrivals lobby and on Concourses T, A, B, C, D and F. An adult changing table is in the family bathroom on the Concourse F departure level near French Meadow Cafe.
Disability questions and requests go to ATL's ADA & Title VI Coordinator, Karen Stripling: 404-382-2275 or civilrights@atl.com.
For wheelchair help and other special assistance, contact your airline before the flight.
Wings for All, The Arc's airport rehearsal program, has been held at ATL with Delta: families check in, go through TSA screening, wait at the gate and board a plane that does not take off. The events are free; The Arc lists upcoming dates on its travel page and has an alert list.
TSA Cares can help at security; see the TSA Cares page.
