Getting ready for Caring Santa at Lenox Square.

Caring Santa, in the mall's words

“Caring Santa® is a special, sensory-friendly experience - exclusively for children with special needs and their families.”

“Reservations are required for this private event.”

“Only one reservation is needed per family.” whereissanta.com

• Book through the Reserve Your Visit link on the mall's Caring Santa page, which opens the booking site; on December 6 its Caring Santa slots run every 15 minutes from 9:30 to 10:45 am.
• Santa Cares events, in general: no purchase required to book, most events outside normal shopping hours, advance registration to limit the number of guests, reduced lighting and music, sensory-friendly trained Santa and staff, and photo packages optional at the event.
• Professional photographers are on set, so personal photography is not allowed. Reservations can be rescheduled up to 48 hours before; a cancelled reservation gets no refund, and all sales are final, including packages bought online.

In their own words: simon.com. Checked Thu, Nov 12, 2026. Something wrong or out of date? Tell us · How we check

Three things to know

1. Sunday, December 6, 2026, 9:30 to 11 am, before the mall opens.
2. Reservations required, one per family; no purchase needed to book.
3. Santa is on the Mall Level next to American Eagle, across from Bloomingdale's; best entrance is Level 2 of the Red Deck.