Ariat Arena, formerly Dickies Arena, next to the Will Rogers Memorial Center in Fort Worth, has a Sensory Needs Room on the northwest corner of the 200 level that any guest can use; it's kept locked, so you check in at Guest Services at Section 117. Strollers aren't allowed, bags can't be bigger than 12 by 6 by 12 inches, and there's no re-entry.
Sensory supports. Sensory Needs Room, no strollers, no re-entry.
Hours
Open for events. Door opening times vary by event; check the event page or call 817-402-9000. For Ariat Arena events, parking lots open 3 ½ hours before show start time.
“Ariat Arena has a Sensory Needs Room, which is located on the northwest corner of the 200 level. This space is available to any guest.”
“At this time, special use rooms, such as the venue’s two nursing mothers’ rooms and the sensory needs room, will be locked. Guests looking to access these spaces can check in at a guest services location (Section 117), and a representative will assist.”
“All concession stands as well as the Guest Services located at Section 117 poses an Augmentative and Alternative Communication Board to assist those that have difficulty with communications.”
Housekeeping sanitizes the special use rooms, the Sensory Needs Room included, between each guest.
Guest Services is on the main plaza concourse across from Section 117, and its programs include Sensory Needs Room access, wheelchair and walking escorts, and lost and found.
Guests with dietary needs due to medical conditions or religious requirements can email accessibility@ariatarena.com to learn of available offerings or coordinate special food entry options.
A Sensory Needs Room on the northwest corner of the 200 level, available to any guest. It's locked: check in at Guest Services, Section 117, and a representative will assist.
No strollers, and no bags bigger than 12 by 6 by 12 inches, with no stated diaper bag exception; plastic baby bottles with formula are allowed.
Sensory Needs Room, northwest corner of the 200 level (locked; check in at Guest Services, Section 117)quiet zone
Child's ticket policy may change based on the show promoter's request; call the Box Office at 817-402-9801 about your event. No refunds or exchanges; Ticketmaster and the Ariat Arena Box Office are the authorized sellers.
Parking: the Yellow Lots open for all Ariat Arena events, and the 2,200-space Chevrolet Parking Garage is at 3464 Trail Drive. The cost depends on the event, and you can pay with cash or card at any lot or buy parking in advance. Some streets may be closed and re-routed during arrival and departure, and GPS may not show it.
Accessible parking: guests seeking ADA parking are encouraged to park in the Yellow Lots on Trail Drive, and ADA overflow is via Gate 49 in the Chevrolet Garage. Guests with mobility issues can be dropped off and picked up on the west side of the arena off Ariat Way, and complimentary golf cart shuttles for guests with mobility issues pick up at the ADA parking spaces along Trail Drive in the South Lot and Yellow Lots, from 1 hour before doors until 1 hour after the event.
Lost children: register your child in the Missing Guest Prevention Program at Guest Services at Section 117 before the event for a bracelet with your contact information. Lost children are directed to Guest Services at Section 117.
First Aid is on the Plaza Level across from section 117, and EMTs are at all events and can assist anywhere in the building.
A nursing mother's room is across from Guest Services at Sections 117 and 217; ask Guest Services for access. Changing stations are in all men's and women's restrooms, and family restrooms are on all levels.
Not allowed in: noise making devices (air horns, whistles, bells, vuvuzelas), glowsticks, flashlights, laser pointers, laptops and tablets, booster seats and seat cushions, among other items on the arena's A-Z Guest Guide.
For guests who are hard of hearing: listening help through the free Listen Everywhere app on the arena's WiFi, and hearing impaired services requested at least two weeks before the event (accessibility@ariatarena.com or 817-402-9000).
