Fort Worth's downtown performance hall is KultureCity sensory inclusive, with Quiet Areas in the lobby and a limited number of free sensory bags, noise-reducing headphones and weighted lap pads to check out with a photo ID. Unless a show says otherwise, it has not been changed to be sensory friendly.
Sensory supports. KultureCity sensory bags, Quiet Areas in the lobby.
Hours
Showtimes are on each show's page. The Box Office and lobby generally open 60 minutes before a show, and seating begins 30 minutes before. Box Office: Monday to Friday 9:00am to 5:00pm, Saturday 10:00am to 4:00pm, and one hour before and during Performing Arts Fort Worth shows; it is closed during a Saturday matinee by a resident company.
“we are proud to offer resources like social narratives and dedicated Quiet Areas in our lobby, as well as sensory bags, noise-reducing headphones and weighted lap pads, a limited number of which are available for check out on a first-come, first-serve basis at no cost. Please note a photo ID is required.”
“Items subject to availability and may not be available for all performances/events.”
“Unless otherwise indicated, the performance has not been modified to be sensory friendly.”
Sensory bags include noise-reducing headphones from Puro Sound Labs, fidget tools, a visual cue card, a KultureCity VIP lanyard and strobe reduction glasses.
Sensory bags and other accessibility items are checked out at the Accessibility Kiosk in the West Portal by the Box Office; availability varies by performance.
None of the 2026-27 shows on the hall's calendar is marked sensory friendly.
Quiet Areas in the lobby, and a limited number of free sensory bags, noise-reducing headphones and weighted lap pads, first come, first served, with a photo ID.
A social narrative for Bass Hall is in the KultureCity All-Inclusive App.
Shows are not modified to be sensory friendly unless otherwise indicated; if you leave your seat during a show, you're re-seated at the next appropriate break.
For a full-size copy your child can use, open this page at squaredsteps.com, tap Make it yours, then print.
More about Bass Performance Hall
Quieter, in the hall's words
Quiet Areas in the lobbyquiet zone
Everyone, regardless of age, needs a ticket. Lap seats are sold for children under 2 at the lowest available ticket price for the performance. The age appropriateness varies by production; for a specific show, call Patron Services at 817-212-4280.
Tickets for Performing Arts Fort Worth shows are sold online, by phone at 817-212-4280 or at the Box Office. The Fort Worth Symphony Orchestra, Texas Ballet Theater and Fort Worth Opera sell their own tickets. All sales are final, with no refunds or exchanges for missed performances.
Bags must fit comfortably under your seat. Oversized bags, luggage, instrument cases and backpacks aren't permitted. Infant care bags, plastic bottles and formula, and medically necessary items are allowed and subject to inspection. Items that don't pass security must go back to the car.
No outside food or drinks, including to-go containers, are allowed; empty Bass Hall souvenir cups are permitted. Snacks and open drinks from concessions must be finished in the lobby areas; only bottled water and drinks in a souvenir cup are allowed in the audience chamber. The theater is kept cool year-round.
Booster seats can be rented for $5.00 in the Cloakroom downstairs in the Grand Salon, limited, first come, first served. There are no restrooms on the ground floor; from the Orchestra or Parterre, the closest are downstairs in the Grand Salon.
Use the main entrance at Commerce and E. 4th St.; the Box Office entrance on Commerce St. isn't open during performances. For the Box Office and Orchestra and Parterre seats, enter through the West Portal.
Valet on Calhoun Street and Commerce Street between 4th and 5th Streets opens 90 minutes before the event and costs $30 per vehicle; pick up within 30 minutes after the show. The hall doesn't own or manage the downtown garages. Accessible parking is in all self-parking garages around the hall, including the 777 Main Parking Garage at 601 Commerce Street, 2nd and 3rd levels.
Lost and Found is at the Security office inside the Stage Door off Commerce Street, 817-212-4242.
