College Park Center on the UT Arlington campus, home of UTA Mavericks basketball and volleyball, is a Sensory Inclusive Certified venue through KultureCity, with two Quiet Areas and sensory bags with noise canceling headphones to check out at Guest Services.
Sensory supports. Two Quiet Areas, sensory bags, KultureCity.
Hours
Open for events; dates and times are on the arena's events calendar. Doors open one hour before all events, unless requested by an artist, performer or team. Guest Services opens 30 minutes before doors and stays open until one hour after the event; the desk may not be open for all events, and then Guest Services representatives in blue polos on the main concourse can help. Box Office: Monday to Friday 10 am to 4 pm, and on nights and weekends it opens 1 hour before the event.
“Through a partnership with KultureCity, College Park Center is a Sensory Inclusive Certified venue.”
“Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads are available for check out for guests with sensory sensitivities, at the Guest Services desk behind section 103.”
“There is a Quiet Area located in the First Aid room by section 105. There is also a Quiet Area located on the Nancy Best Terrace by section 109 on the main concourse. During public events, this area is open to any guest that is experiencing sensory sensitivities or just needs a quick break from the sounds, lights and crowded atmosphere of live events.”
The arena names two spots for some places. Guest Services is behind section 103 (the arena also says behind sections 103-104, by the Ted E's concession stand). The Quiet Area in the First Aid room is by section 105 (the arena also says First Aid is near section 106).
The KultureCity app has more about what to expect when entering College Park Center and the services it offers.
If you need an accommodation, call 817-272-5584 and allow sufficient time to arrange it.
Sensory bags with noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads to check out at the Guest Services desk behind section 103.
Two Quiet Areas, in the First Aid room by section 105 and on the Nancy Best Terrace by section 109, open during public events to any guest who needs a break.
No re-entry at any event; exceptions can be made for guests with medical needs, approved by a manager on duty at Guest Services before you leave.
The seating sections, marked Headphone Zones (may be loud) on the arena's sensory mapnot stated
Quieter, in the arena's words
Quiet Area in the First Aid room by section 105quiet zone
Quiet Area on the Nancy Best Terrace by section 109 on the main concoursequiet zone
For UTA Athletics and many other events, children under 3 don't need a ticket if they sit in someone's lap and don't take a separate seat. Some events require everyone, regardless of age, to have a ticket; check the event page, or call 817-272-5584 or email cpc@uta.edu. No refunds or exchanges for ticketed events. Will Call is at the Box Office; bring a photo ID and the credit card used for the purchase.
Parking is in three garages just north of the arena, Park South, Park Central and Park North, off Center Street. Rates vary by event; see rates and pre-purchase parking for most events at utatickets.com. ADA accessible spaces are in all on-site garages and lots open for the event. The arena is cashless.
Drop-off and pick-up is typically at Gate 1 (Spaniolo Drive and Third Street) and at Moritz Plaza (Spaniolo Drive and Second Street). Drop-off locations occasionally change due to road closures, so check your event's parking page.
College Park Center has one elevator inside Gate 1 and two elevators on the main concourse, near sections 104-105 and 110, and all guests are welcome to use them. ADA and companion seating is in sections 101, 103, 104 and 107.
Family restrooms are on the main concourse near sections 106 and 114, and a nursing room is near section 108.
First Aid is on the main concourse near section 106 and is fully staffed during most events. In a medical emergency when First Aid is closed, call UTA Police Dispatch at 817-272-3003.
Not allowed in: artificial noisemakers (air horns, whistles), helium balloons, glitter, confetti and streamers, laser pointers, glass, tripods and selfie sticks, among other items on the arena's Bag/Screening Policy page.
For guests who are hard of hearing: assisted listening devices at Guest Services, and sign language interpretation if requested 45 days before the event and approved by the performer or event organizer (817-272-5584 or cpc@uta.edu).
Call
817-272-5584Guest Services: accommodations, accessibility and ticket policy questions817-272-9595Box Office: tickets and ADA seat exchanges
Email
cpc@uta.eduAccessibility questions and accommodations
