Prima Theatre on Wheatland Avenue in Lancaster is a theatre in the round: the stage sits in the middle of the room with seats on every side. Its holiday concert Illumination has a sensory-friendly performance on Saturday, November 21, 2026 at 2 pm, with house lights dimmed but never fully dark, lower sound, fewer people in the seats, room to move or step out, and quiet or chill-out zones nearby.
Sensory supports. Sensory-friendly Illumination, stage in the round, quiet zones.
Hours
Sensory-friendly performance: Illumination, Saturday, November 21, 2026 at 2 pm. Illumination plays November 20 to December 23, 2026, mostly at 7:30 pm with some 2 pm shows. The lobby typically opens one hour before each performance, and the theater doors open 20 to 30 minutes before. You can pick up tickets at the box office starting 30 minutes before the performance.
“This special performance of Illumination is designed to be welcoming and inclusive to all - especially for individuals and families with intellectual or physical disabilities.”
“Adjusted Sensory Environment: Dim house lights (never fully dark) and lower overall sound levels.”
“Flexible Experience: Guests are free to move, vocalize, or step out as needed. Seating will not be at capacity to allow for added movement and space. Quiet or “chill-out” zones are available nearby.”
“Creative Team Awareness: Cast and crew are briefed on adaptive show conditions to foster comfort and connection.”
“Performances may feature minimal audience participation, bright lights, haze, and loud noises, with strobe effects being rare.” primatheatre.org
The room is in the round: the stage is at ground level in the middle, with seats on all sides. Row A is at ground level; Rows B to D are raised and need at least one step, and Private Table Seating is on the raised stage and needs steps.
Illumination is Prima's candlelit holiday concert, with songs sung in the round and live music.
At other performances, Prima says disruptive patrons, including children, will not be allowed to remain in the theater, and asks you to think about whether a show suits your child; some shows are more family-friendly and some are geared to ages 13 and up.
Illumination's sensory-friendly performance is Saturday, November 21, 2026 at 2 pm, with dimmer house lights, lower sound, room to move and quiet zones nearby.
The stage is in the middle of the room, with seats on every side; some rows need a step.
Everyone needs a ticket, babies in arms too, and there is no child price; there are no refunds, only exchanges within the same production.
Tickets: buy online any time or call the Box Office at 717-327-5124; tickets can be emailed or held at Will Call. A $6 per ticket patron tech fee is included in non-subscription orders. No refunds. Individual tickets may be exchanged within the same production, as availability allows, for $5 per order, at least 48 hours before the performance, by calling the Box Office; the price difference is due for a more expensive seat, and there is no refund for a cheaper one. Subscribers exchange for another performance of the same production with no fee, not on the day of the performance. If you miss a performance without arranging an exchange before it starts, the tickets are void.
Discounts: Student Rush, 30 minutes before each performance, any unsold seat for $15 to high school or college students with a valid school ID, in person at the Box Office only, not reserved ahead and not guaranteed. Veterans and active-duty military get 10% off regular-price single tickets with promo code Service10 (not on subscriptions, not combined with other offers). Groups of 10 or more get 10% off with code Group10, and booking fees are waived for groups of 10 or more; groups of 25 or more may be eligible for a 15 to 20% discount. The GreatList texts and emails members 1 to 3 days before a show when donor-subsidized tickets are available, for select performances only.
Arriving: the lobby typically opens an hour before, and the theater doors 20 to 30 minutes before. Prima suggests coming early because of traffic in Lancaster. If you are late, ushers seat you at an appropriate moment, and you may not be able to sit in your original seat.
Inside: the card-only, cashless bar sells snacks, soft drinks, water, botanical elixirs, and zero-proof wine and beer, and adults may bring their own wine or beer. Prima asks guests to avoid strong fragrances. There is an accessible bathroom in the foyer between the lobby and the theater. Some seats need one or more steps; wheelchair and companion seating can be bought online or by phone, and the Box Office can answer questions about a particular seat. Prima may take photos and video in the venue, which may include guests.
Parking: free parking onsite, along the street and to the side of the building, including accessible parking in the free lot. Please do not park in the private condo lot across the street on Wheatland Avenue.
Prima names sensory-friendly performances among its Arts Access work; to ask whether another one is coming up, call the Box Office at 717-327-5124 or email boxoffice@primatheatre.org.
