Getting ready forFort Lauderdale-Hollywood International Airport.
Fort Lauderdale-Hollywood International Airport (FLL) gives free Hidden Disabilities Sunflower lanyards and pins on request by email, mailed to you or handed over in person by appointment, and TSA offers designated lanes at the checkpoint for passengers needing special assistance.
“The mission of the HDSP is to provide a discreet way for adults and children with hidden disabilities to show they need additional support or just a little more time with airport processes.”
“Airport guests and employees may request free sunflower identifiers, such as lanyards and pins via email: contactfll@broward.org. Sunflower identifiers will be mailed to the Airport guest or employee or in person, based upon appointments.”
“The Transportation Security Administration (TSA) offers designated lanes for passengers needing special assistance through the security checkpoint.”
FLL launched its Hidden Disabilities Sunflower Program in December 2021. Program participation is voluntary.
The airport's email is also one of Broward County's Sunflower coordinators, and the free lanyards and pins are subject to availability.
The security lanes are run by TSA, not the airport. TSA Cares (1-855-787-2227) helps passengers with a disability or medical condition plan ahead of their travel date; see the TSA Cares page.
For a full-size copy your child can use, open this page at squaredsteps.com, tap Make it yours, then print.
Ask before you go
a sensory room or quiet room
how far ahead to email so a lanyard arrives by mail before your trip
Call 1-855-787-2227More about Fort Lauderdale-Hollywood International Airport, Hidden Disabilities Sunflower lanyards
Gate passes: in some cases a non-ticketed escort may go with a minor traveling alone or a passenger who needs special assistance to the gate. Airlines issue gate passes at their discretion; ask when you book by phone or at the ticket counter on the day. The escort checks in with the traveler at the ticket counter and shows a valid government photo ID, and a pass covers only that leg of the trip.
Family restrooms are in select locations in Terminals 1, 2, 3 and 4 and the Rental Car Center. Free Wi-Fi covers all terminals, concourses and the Rental Car Center.
Six indoor Service Animal Relief Areas: Terminal 1 (B/C Connector, Concourse A, the U.S. Customs Federal Inspection Station), Terminal 2 Concourse D, Terminal 3 Concourse F and Terminal 4 Concourse G. Four outdoor pet relief areas are outside each baggage claim area.
Parking: the garages have designated disabled spaces, high-top van parking, and wheelchair-accessible terminal shuttle buses. For the quickest way to the terminals, park on Level 1 of the Palm Garage for Terminals 2, 3 and 4, or Level 2 (east end) of the Hibiscus Garage for Terminal 1.
Taxis take folding wheelchairs at no extra charge, and wheelchair-accessible vans are available at no extra charge, with advance notice recommended: call the wheelchair taxi dispatch at 954-270-9535 or ask at the Ground Transportation booth in baggage claim.
Visual paging is on the flight information screens on both levels of each terminal; call the Communications Center at 954-359-1201 to display a message.
To raise an accessibility concern, email FLL's ADA Coordinator, Linda Merrill, at lmerrill@broward.org. Formal ADA grievances: Office of Intergovernmental Affairs and Professional Standards, 954-357-6500.
