The Minnesota Twins' ballpark in downtown Minneapolis, with the UnitedHealthcare Sensory Suite on the suite level and free sensory kits to check out at Guest Services. It's the offseason now, and public ballpark tours run Friday to Sunday.
Sensory supports. Sensory Suite and free sensory kits.
Hours
Gates open 1 hour before first pitch for Monday to Thursday evening games, 1.5 hours before weekday afternoon games and 2 hours before Friday to Sunday games. Offseason public tours start at 11 am and 1 pm, Friday to Sunday; Tuesday to Thursday, open based on availability; closed Monday.
“The spacious Sensory Suite features unique, separated spaces specifically designed to meet different needs, including those of children and adults, while on-site staffers have been individually trained to deliver appropriate and diverse assistance.”
The suite’s location helps “ease guests’ transition back to their ticketed seats by offering a controlled, outdoor area overlooking the game.”
“Additionally, the Twins and UnitedHealthcare have partnered to provide sensory kits for guests to check out, free of charge, at Guest Services stations throughout Target Field.”
“Sora Pediatric Therapy will also be providing additional sensory support within the Sensory Suite during every Sunday Kids Day and select weekday day games throughout the season.”
The Sensory Suite is on the suite level (former Suite 1). To reach the Premier Suite Level, enter through Ramp A or Gate 29, then take elevators 9 to 12.
Because you can't leave and come back in, plan breaks inside the ballpark. The Sensory Suite is there for a break during the game.
It's the offseason now. A public ballpark tour on a quiet day can be a practice run for game day: tours last about 90 minutes and cover about one mile, so comfortable shoes help, and they run rain, snow or shine. Offseason tours start at Gate 29, between the Twins New Era Team Store and the Target Field Box Office.
Buy offseason tour tickets online, at the Target Field Box Office (Monday to Friday, 10 am to 4 pm) or by calling 612-33-TWINS, credit card only. To ask about a Tuesday to Thursday tour, email Tours@Twins.com. Tickets go to the MLB Ballpark app.
The UnitedHealthcare Sensory Suite, on the suite level (former Suite 1), has separate spaces for children and adults, individually trained staff and an outdoor area overlooking the game.
Sensory kits are free to check out at Guest Services stations throughout the ballpark.
No re-entry: once you're in, you can't leave Target Field and come back.
Children under 36 inches tall get in free for regular season games with an adult with a valid ticket, and sit on that adult's lap. For a postseason game, everyone needs a ticket, regardless of age.
Twins tickets are digital, in the MLB Ballpark app; screenshots and printed tickets aren't accepted at the gates. Target Field is cashless.
Bags: single-compartment bags up to 16 by 16 by 8 inches are allowed. Diaper bags and child-care bags 16 by 16 by 8 inches or smaller are allowed, and so are multi-compartment backpacks used mainly as diaper or child-care bags, if they meet the size limit. Other backpacks aren't allowed, and the Twins recommend coming without bags when possible.
Outside food is allowed, but not hard-sided containers. The only outside drinks allowed are sealed bottled water 32 oz. or less and soft-sided single juice or milk containers for children; liquids needed for medical purposes are allowed too.
Noise-making devices, balloons and beach balls are among the items not allowed into Target Field.
Guest Service Centers are near Section 113 on the Main Concourse and near Section 204 on the Terrace Level, at the Thrivent Club Concierge Desk across from 573 and at the Premier Suite Concierge Desk near Suite 32. They offer stroller drop off and storage, convenience items like sunscreen, diapers and band-aids, and semi-private space for nursing.
Children and adults separated from their party are taken to the closest Guest Service Center. Every Guest Service Center has free blank wristbands for children and adults, to write a seat location or a guardian's phone number on.
First Aid Stations are near Section 112 on the Main Concourse and near Section 216 on the Terrace Concourse.
Family restrooms are on the Main Concourse near Sections 111, 123, 132 and 134 and across from the camera platform above center field; in the Grandstand near Section 238; on the Premier Suite Level near Suite 14 and Skyline Suite 2; and on the Terrace Concourse near Sections 208, 214 and 220. For a more private space, go to the nearest Guest Service Center. An adult changing table is in a private area near the 3rd Base Dugout Lounge; check in with the nearest Guest Services employee for directions and an escort.
Ramps A and B connect directly to the ballpark by walkway or skyway. For guests with mobility issues, drop-off zones are along 7th Street, near the New Era Team Store and Gate 14; no parking there. The METRO Blue and Green Line light rail stop at Target Field Station.
Every Sunday game is Kids Day: after the game, kids 12 and younger can run the bases.
Offseason tour prices: adults $20; children 14 and under $15; seniors 55 and up $16; military and students $15. Children 5 and under don't need tickets. Tour tickets are non-refundable. If you bought tickets for the wrong date, you can exchange them for another available date (higher-value tickets only) by emailing Tours@Twins.com at least 48 hours before the tour. If the Twins cancel a tour, you get a full refund; in severe weather you can reschedule or get a full refund. Running late for an offseason tour? Call Twins Security at 612-659-3600 and they'll connect you with the tour.
Questions about access, or the access guide in another format: Guest Services at 1-800-33-TWINS or 612-33-TWINS (voice), 612-659-3648 (TTY).
Call
612-33-TWINSGuest Services, access questions and offseason tour tickets612-659-3648Guest Services TTY
