The arena on the USF Tampa campus, home of USF basketball and volleyball, concerts and family shows. No re-entry, a 12x12x12 inch bag limit with diaper and medical bags allowed, and no outside food, with a contact route for medical or religious dietary needs.
Know before you go. The Yuengling Center doesn't list sensory supports or a quiet room. Here's what it does say about bags, food, noise and getting in and out.
Hours
Open for events. The USF Federal Credit Union Ticket Office at Gate A is currently open on event days only, starting 3 hours before the ticketed showtime. Ticket office hours may vary on holidays and during certain events; call 813-301-2500 for exact hours.
“Yuengling Center has a no re-entry policy. For emergencies and special exceptions, please visit Guest Services located in the Gate A lobby.”
“Personal bags must be smaller that 12x12x12″. These are subject to search upon entry. Backpacks are not permitted (parenting/diaper bags and medical bags are permissible).”
“Guests may not bring food and/or beverages into Yuengling Center. Guests may dispose of the unauthorized items prior to entering the facility. Guests with specific dietary needs due to medical conditions or religious requirements should contact us, and we are happy to accommodate.”
Not permitted: “Air Horns/Noise Makers”
“For high volume events, like concerts and USF basketball games, please plan your arrival early to help ease traffic congestion.”
“Strollers that can be folded and placed under your seat are preferred. If strollers are large or cannot be folded, we’d be happy to check it for you at the Guest Services desk at Gate A.”
“In case of an emergency, a First Aid room is located near the Gate A lobby. This room is serviced during events by Tampa Fire Department.”
With no re-entry, a step outside to calm down can end the visit. Decide before you go where your kid can take a break inside, and what you'll do if leaving is the right call.
Each event at the arena may have its own rules: the bottle and child ticket rules can change by event or tour.
No re-entry. For emergencies and special exceptions, go to Guest Services in the Gate A lobby.
Personal bags must be smaller than 12x12x12 inches and may be searched. Backpacks aren't allowed; parenting and diaper bags and medical bags are.
No outside food or drinks. Guests with dietary needs because of medical conditions or religious requirements should contact the arena, which is happy to accommodate.
Tickets are sold at Ticketmaster.com and are mobile only. There are no refunds and no exchanges; if a show is canceled or rescheduled, contact where you bought the ticket. The Ticket Office at Gate A takes VISA, MasterCard and American Express.
Children under 2 get in free at all events if they sit on a parent's lap the whole time; the age limit can change at a tour's request.
Parking: first come, first served, and prices vary by event. American Express, Discover, Mastercard and Visa are accepted at most lots; cash is not. Lot 22 serves Gates A and B, and Lot 6 serves Gate C. Pre-purchased parking passes are sold through JustPark. Accessible parking is in all lots, first come, first served, at regular rates, with an official placard. For busy events like concerts and USF basketball games, plan to arrive early.
Bottles: you can bring one empty plastic water bottle to fill at the arena's water filling stations. Metal water bottles, glass and outside drinks aren't allowed. This can change by event.
Not allowed, among other items: air horns and noisemakers, coolers, wrapped gifts, skateboards, balloons, folding chairs, and costumes or masks that cover the whole face. The full list is in the arena's A-Z FAQ.
Strollers that fold and fit under your seat are preferred; large or non-folding strollers can be checked at the Guest Services desk at Gate A.
Baby-changing stations are in all restrooms, and there are four family restrooms with a baby-changing table.
First aid: a First Aid room near the Gate A lobby, staffed during events by Tampa Fire Department. Guest Services is on the main concourse in Gate A on event days, and lost items go there too.
Concessions and arena-managed retail are cashless; concert merchandise may not be.
Call
813-301-6500Main Office (medical or religious dietary needs, general questions)813-301-2500Box Office (exact ticket office hours)
