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Preparethe placeget us ready

Getting ready for the Musical Instrument Museum.

Instruments from around the world in Phoenix, with a quiet and private Family Center, a quieter Encore Gallery where kids can play instruments, a softly lit Museum Store, same-day re-entry, and a video tour to watch before you go.

Jump to the plan ↓

Sensory supports. Quiet Family Center, Encore Gallery, re-entry.

Hours

Open daily, 9 am to 5 pm. Closed Thanksgiving; Christmas Day 10 am to 5 pm.

4725 E. Mayo Blvd., Phoenix, AZ 85050

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Sensory help, in MIM's words

“The PNC Bank Family Center was designed to be a quiet and private space for all our guests.”

“The Encore Gallery offers a space where museum guests can play instruments in a quieter, less busy environment than the Experience Gallery. Ask a team member to open the gallery for you.”

“The Museum Store features softer lighting than the galleries, and music in the store is played at a low volume.”

  • The Family Center has a private restroom, a nursing room and some toys and books, and you can eat there. Ask Guest Service how to find it.
  • Bring your own noise-cancelling headphones if they help; MIM welcomes them for sensory needs.
  • If you need to leave unexpectedly, MIM offers same-day re-entry or a reschedule at no extra charge, and a refund if you can't come back. Check in with Guest Service before you leave.

In their own words: mim.org. Checked Tue, Nov 3, 2026. Something wrong or out of date? Tell us · How we check

Three things to know

  1. A quiet, private Family Center with its own restroom.
  2. A quieter, less busy Encore Gallery for playing instruments; ask a team member to open it.
  3. Same-day re-entry, or a reschedule or refund if you need to leave.

Visual schedule

Music Museum Day

  • Drive to the museum
  • Park the car
  • Go in the museum
  • Show the ticket
  • Put on headphones
  • Listen to music
  • Play the piano
  • Eat lunch
  • Bathroom
  • Walk to the car
  • All done
Make it yours →

Ask before you go

  • scheduled sensory-friendly hours
  • noise-cancelling headphones or sensory kits to borrow
  • where the Family Center is
  • a last entry time
Call 480-478-6000
More about Musical Instrument Museum

Busier, in MIM's words

Experience Gallery (the busier hands-on room, compared with the quieter Encore Gallery)not stated

Quieter, in MIM's words

PNC Bank Family Centerquiet zone
Encore Gallery (first floor; ask a team member to open it)quiet zone
Museum Store: softer lighting and low-volume musicquiet zone
  • Admission (1-day pass, special exhibition not included): $24 general admission, teens 13 to 19 $15, kids 4 to 12 $10, kids 3 and under free. The special exhibition is $7 more, or $4 for kids and teens 4 to 19. Most visits last around three hours.
  • Parking is free. The lot entrance is on Mayo Boulevard, just south of Loop 101.
  • All backpacks, and any bag larger than 18 by 18 inches, are checked at Guest Service. If your kid needs food, drinks or a backpack for medical reasons, tell Guest Service when you arrive, and step into the main corridor, out of the galleries, to eat or drink.
  • Café Allegro serves lunch daily from 11 am to 3 pm; outside food and drink are not allowed.
  • Complimentary wheelchairs, scooters, walkers and strollers at Guest Service. Private restrooms are on both floors. Kids under 12 stay with an adult the whole visit.
  • Requests like a private guided tour or an ASL interpreter: email ADA@MIM.org at least two weeks before your visit.
Email
guestservice@mim.org EmailADA@MIM.org Accessibility requests

Source: mim.org