Preparethe placeget us ready

Getting ready for New York's LaGuardia Airport (LGA).

LGA has a sensory room in Terminal C after security on Level 3 (any Delta agent can let you in), sensory bags with noise-cancelling headphones at the Terminal B Guest Service Desks, and free Hidden Disabilities Sunflower lanyards at the Information Centers, or by mail if you ask at least 14 days ahead.

Jump to the plan ↓

Sensory supports. Terminal C sensory room, Terminal B sensory bags.

Hours

Sunflower lanyards: Terminal A Information Center (arrivals) 8 am to 11 pm ET; Terminal B Guest Experience desk 4 am to 8 pm ET; Terminal B Information Center (Level 1) 8 am to 11 pm ET; Terminal C Information Center (arrivals) 8 am to 11 pm ET. Terminal B sensory bags: daily, 4:30 am to 10 pm ET. LGA lists no hours for the Terminal C sensory room.

LaGuardia Airport, Queens, New York (sensory room: Terminal C, Level 3, after security; sensory bags: Terminal B Guest Service Desks; lanyards: Information Centers in Terminals A, B and C)

Sensory help, in LGA's words

“There is a sensory room located in Terminal C, post-security on level 3. To access the sensory room, you may find any Delta agent in the terminal. Delta Red Coat agents are stationed near the sensory room and throughout Terminal C.”

“Sensory spaces are designed to create a quiet, low‑stimulation setting for travelers who may find the airport environment overwhelming.”

“We are proud to offer sensory bags in Terminal B to help travelers with sensory needs. These sensory bags include noise-cancelling headphones, fidget-tools, sunglasses, and visual cue cards and communication aids.”

“LGA provides Hidden Disabilities Sunflower lanyards to support travelers with non-visible disabilities, including autism, PTSD, hearing loss, and chronic conditions. The lanyard serves as a discreet signal to airport staff that you may require extra assistance, patience, or time while navigating the airport.”

  • Terminal B has a meditation room ("a peaceful space to relax, reflect, and recharge before your flight"), family restrooms and nursing rooms, and children's play spaces. Its water feature is a show of cascading water with lights, music and video. From security, it's 4 to 6 minutes' walk to Gates 11 to 31 and 6 to 9 minutes to Gates 40 to 59. In Terminal B, free Sunflower lanyards are at the pre-security Guest Services Desks.
  • Wearing a Sunflower lanyard is your family's choice, and LGA names autism among the non-visible disabilities it's for.
  • Terminal B is run by LaGuardia Gateway Partners, which brought in the sensory bags with KultureCity; the bags can be found at the GX Desk (Level 3) or on the concourse, on request, and the KultureCity App explains what to expect from curbside to gate.

In their own words: laguardiaairport.com. Checked Sat, Nov 14, 2026. Something wrong or out of date? Tell us · How we check

Four things to know

  1. A sensory room in Terminal C, after security on Level 3: find any Delta agent in the terminal to get in; Delta Red Coat agents are stationed near the room.
  2. Sensory bags in Terminal B (noise-cancelling headphones, fidget tools, sunglasses, visual cue cards and communication aids), daily from 4:30 am to 10 pm ET at the Guest Service Desks at Departures (Level 3), Gates 11 to 31 and Gates 40 to 59.
  3. Free Sunflower lanyards at the Information Centers in Terminals A and C (arrivals) and in Terminal B at the Guest Experience desk and the Level 1 Information Center.
  4. To get a lanyard by mail, ask at least 14 days before you travel, with LGA's request form or by emailing aviada@panynj.gov your full name, address and flight details. It mails to domestic addresses only, and LGA can't guarantee it arrives in time.

Visual schedule

LaGuardia Airport Day

  • Go to Terminal B
  • Check in at the counter
  • Check our big suitcase
  • Wait in line at security
  • Go through security
  • Walk to the gate
  • Wait at the gate
  • Get on the airplane
  • All done
Make it yours →

For a full-size copy your child can use, open this page at squaredsteps.com, tap Make it yours, then print.

Ask before you go

  • the Terminal C sensory room's hours
  • practice visits to the airport before a flight
Call +1 (718) 533-3400
More about LaGuardia Airport (LGA)

Quieter, in LGA's words

Sensory room, Terminal C, Level 3 (post-security)quiet zone
  • Keep arranging pre-travel questions and accommodations with your airline or TSA Cares; mobility help between gates, terminals or security is arranged ahead with your airline.
  • Airport Customer Experience Specialists (ACES) in red uniforms are at the airport Information Centers. Help by phone: +1 (718) 533-3400, Monday to Friday, 8 am to 5 pm ET; LGA also offers live help on WhatsApp and a live video call (Monday to Friday, 8 am to 4 pm ET).
  • All restrooms and water fountains in the terminals are accessible. Adult-sized changing tables are in the all-gender and family restrooms in Terminal A after security near Gate 1 and in Terminal C after security near Gate 61.
  • Every terminal has service animal relief areas.
  • TSA Cares can help at security; see the TSA Cares page.
Email
airportcustomercare@panynj.gov LGA accessibility questionsaviada@panynj.gov Sunflower lanyard by mail (at least 14 days before travel); LGA's ADA/Section 504 Coordinator

Source: laguardiaairport.com

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