Home of the Utah Jazz and Utah Mammoth in downtown Salt Lake City, with a Sensory Room on Level 5 open during any arena event and KultureCity sensory bags with noise canceling headphones to check out at Guest Services.
Sensory supports. Sensory Room, sensory bags at Guest Services.
Hours
Doors open 90 minutes before tipoff for Utah Jazz home games and 90 minutes before puck drop for Utah Mammoth games; for other events, door times vary. Guests may begin lining up on the property at 8 am on the day of an event. On event days the box office opens at 1 pm and closes at a time each event sets (the end of halftime at Jazz games, the end of the second period at Mammoth games).
“Come check out the Sensory Room on Level 5 (between Portals LL and MM) during any arena event.”
“Guests attending events at Delta Center can check out a KultureCity + Vivint Give Back Sensory bag equipped with noise canceling headphones, fidget tools and verbal cue cards for those who may feel overwhelmed by the environment.”
“Sensory Bags can be checked out at Guest Services located on the Main Concourse across from Portal Y/Door 4 free of charge.”
A valid driver license or credit card is held as a security deposit while you have the sensory bag.
The arena designed the Sensory Room as a safe space for individuals with intellectual or developmental disabilities. Its pieces work with sight (colors and lights), sound (music or water features), smell (items like oil diffusers), touch, taste (items like mints, ice and candies), balance and things to move, squeeze or chew: a Star Infinity Panel, Hemisphere, Marble Wall, Bubble Tube, Sensory Cubbies, Activity Panel, Technology Lockers with iPads, and a Weight Room.
Intermountain Health Mother's Rooms are on the Main Concourse near Door 2 and Door 8, and on Level 5 next to the Sensory Room.
A Sensory Room on Level 5, between Portals LL and MM, during any arena event.
KultureCity sensory bags with noise canceling headphones, fidget tools and verbal cue cards, checked out free of charge at Guest Services across from Portal Y/Door 4, with a driver license or credit card held as a deposit.
No bags or purses (diaper and medical bags up to 14 x 14 x 6 inches are allowed), and strollers aren't allowed.
Sensory Room, Level 5 (Upper Concourse), between Portals LL and MMquiet zone
Children under 24 months get in free but must share a seat with a ticketed adult; children 24 months and older need a ticket. All tickets are digital. The only authorized ticket sellers are DeltaCenter.com, SeatGeek.com, UtahMammoth.com and UtahJazz.com. Groups of 10 or more may receive discounts; ask Utah Jazz Group Sales at 801-355-DUNK which events qualify.
Bags: bags and purses aren't allowed. Diaper bags and medical bags are allowed if they are no larger than 14 x 14 x 6 inches, and they are X-rayed at entry; the bag X-ray is only at Door 5, the main entrance on the North East corner. Clutches can be up to 4 x 6 x 2 inches.
Not allowed, among others (the arena says the list is not all-inclusive): strollers, outside food and drinks, coolers and bottles, noisemakers such as whistles and horns, flashlights, umbrellas, selfie sticks, beach balls and other projectiles, aerosol cans, laser pointers, drones, banners and signs, and recording devices. Costumes are allowed, but no masks, and face paint can cover no more than half the face.
Food: the arena is cash-free (cards and mobile payment), with ordering through the Delta Center, Utah Jazz or Utah Mammoth apps, QR codes and kiosks. Cash-to-Card machines are inside. At Jazz home games, fan-friendly stands sell bottled water for $2 and nachos, popcorn, hot dogs and ice cream for $3 each; prices may vary at other events.
Re-entry isn't allowed at Utah Jazz home games. For all other events, it is up to event or arena management and may vary.
Getting there: more than 10,000 parking spaces are within two blocks, most lots no longer take cash, and prices and availability vary by event. City Creek Mall's covered lot gives the first 2 hours free. Accessible parking is in the Park Place lot, northeast of the arena on South Temple, first-come, first-served at event or daily pricing. The passenger drop-off zone is on 300 West; after the game it may not be open for pick-up. TRAX is free inside the Free Fare Downtown Zone and stops running at 12 am.
Family restrooms are on the Main Level at Portals G and T, the Terrace Level at Portals CC and QQ, and in the Toyota Club on the Club Level. Baby changing stations are in most men's and women's restrooms and all family restrooms. Elevators are on the Main Level at Portals A, F and T, with priority for guests with disabilities.
First aid is on the Main Level near Portal L, with EMTs. During an event you can text 801-901-8111 for help. A lost child should be taken to Guest Services at Door 4/Portal Y on the Main Level, or to Guest Services on the Terrace Level/Upper Bowl, and if you are looking for your child, go to the nearest Guest Services or Event Security team member.
