Preparethe placeget us ready

Getting ready for Maverik Center.

A KultureCity Sensory Inclusive Certified arena in West Valley City, with two Quiet Areas open during public events and sensory bags with noise canceling headphones and weighted lap pads to check out at Guest Services.

Jump to the plan ↓

Sensory supports. Two Quiet Areas, sensory bags, KultureCity.

Hours

Door times vary by event. The box office opens at 2 pm on event days, on the 2nd floor in the Grand Lobby: enter through the southwest side of the building and take the elevator or outside staircase.

3200 S Decker Lake Dr, West Valley City, UT 84119

Sensory help, in the arena's words

“Through a partnership with KultureCity, Maverik Center is a Sensory Inclusive Certified venue.”

“Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads are available for check out for guests with sensory sensitivities, at the Guest Services desk behind section 120.”

“There is a Quiet Area located in the First Aid room by section 105. There is also a Quiet Area located on the Nancy Best Terrace by section 109 on the main concourse.”

“During public events, this area is open to any guest that is experiencing sensory sensitivities or just needs a quick break from the sounds, lights and crowded atmosphere of live events.”

  • The arena points families to the KultureCity app for more on what to expect when entering Maverik Center and the services it offers.
  • If you need help during an event, Guest Services is on the main concourse outside Section 120. You can also reach a Maverik Center representative at 801-988-8800 during normal business hours.

In their own words: maverikcenter.com. Checked Wed, Nov 11, 2026. Something wrong or out of date? Tell us · How we check

Three things to know

  1. KultureCity Sensory Inclusive Certified, with sensory bags (noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads) at the Guest Services desk behind Section 120.
  2. Two Quiet Areas: in the First Aid room by Section 105, and on the Nancy Best Terrace by Section 109.
  3. No bags except medical, diaper and a small clutch, no strollers, and no re-entry except for medical situations and emergencies.

Visual schedule

Game at Maverik Center

  • Drive to the arena
  • Park the car
  • Go through security
  • Show the ticket
  • Find our seats
  • Watch the basketball game
  • Bathroom
  • Walk to the car
  • All done
Make it yours →

For a full-size copy your child can use, open this page at squaredsteps.com, tap Make it yours, then print.

Ask before you go

  • whether a sensory bag needs a deposit or ID
  • sensory-friendly events
  • an exception for formula or baby food
Call 801-988-8800
More about Maverik Center

Quieter, in the arena's words

Quiet Area in the First Aid room by Section 105quiet zone
Quiet Area on the Nancy Best Terrace by Section 109, main concoursequiet zone
  • Many events let children 2 and under in free with an adult, but the child may not take a seat; call Maverik Center to ask about your event. Buy tickets only at maverikcenter.com, the box office or Ticketmaster.com; box office purchases carry extra fees, and on event days the box office takes all major credit and debit cards from 2 pm. For a question about an existing box office order, call 801-988-8888 or email customersupport@maverikcenter.com.
  • Not allowed, among others: all bags except medical, diaper and a small 4 x 6 inch clutch; strollers, baby seats and child carriers; booster seats and seat cushions, chairs or stools; outside food or drinks; cans, containers and sealed bottles; coolers; noisemakers such as air horns, whistles and bells; beach balls, balloons and inflatables; laser pointers and glow sticks; computers, tablets and two-way radios; skateboards, scooters, rollerblades, bicycles and helmets; masks; and golf or non-folding umbrellas (a small collapsible umbrella is fine under your seat). Other items are decided case by case.
  • Re-entry: there is a no re-entry policy. Exceptions may be made for medical situations and emergencies; for a medical emergency, contact a staff member or supervisor.
  • Getting there: Parking Lots A, B and C are on the arena grounds, and Lot D is next door at 3100 South and Decker Lake Drive, all first-come, first-served. Accessible parking is in Lots A, B and C, first-come, first-served, with a placard or license plate. TRAX Green Line riders get off at Decker Lake Station, right next to the arena.
  • Elevators are at the southwest corner of the arena, and drinking fountains are on the main concourse and the club-level concourse. Accessible seating is at the top of Sections 117, 118, 119, 121, 122 and 123. Smoking isn't allowed inside.
  • Lost something? Found items go to the Security office; call 801-988-8800 and ask for lost and found.
Call
801-988-8800 Maverik Center (normal business hours)801-988-8888 Existing box office orders
Email
customersupport@maverikcenter.com Box office email

Source: maverikcenter.com

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