Getting ready forthe Utah Symphony at Abravanel Hall.
Family Series concerts at Maurice Abravanel Hall in downtown Salt Lake City, with headphones and ear plugs for any child to borrow, quiet fidgets and weighted lap pads, the First Tier Room as a quiet place during Family performances, and the freedom to come and go during Family concerts.
Sensory supports. Headphones to borrow, quiet room at Family concerts.
Hours
Concert times vary; check your tickets or the concert's page. Family Series concerts run 45 to 60 minutes, and most other symphony concerts start at 7:30 pm. If you buy tickets more than 24 hours ahead, you'll get an email before the concert with traffic news and when the doors open. Patron Services answers the phone Monday to Friday, 12 to 6 pm.
“If the performance is too loud, we have headphones and ear plugs for any child to use/borrow during a performance.”
“This room is open during family concerts for breastfeeding and any patron that needs a quiet place away from the crowds (the concert is available on a screen in the room so the music is not missed).”
“During Family concerts at Maurice Abravanel Hall, you are free to come and go as needed.”
“We have fidget items available at all venues that make little to no noise for children to use during the concert.”
The quiet room is the First Tier Room, a larger room one floor above the main floor with large golden doors. Take the elevator to floor 1, exit to the right and go through the gold doors, or take the grand staircase up one level. Some families also sit on the benches in the lobby and watch the big screens.
Fidgets are at the patron services counter, or ask any volunteer or usher. Weighted lap pads of about 8 lbs can be checked out at the patron services and coat check area, for kids or adults.
Questions about accommodations go to Access Services Administrator Melissa Robison at mrobison@usuo.org or 801-869-9067, or use the Request an Accommodation form on the hall's accessibility page.
The lobby when you walk in (lobby music at a medium level, possibly live piano or strings, with sporadic announcements from the overhead speakers, and a bell when seating begins)not stated
Quieter, in the symphony's words
First Tier Room, one floor above the main lobby (during Family performances)quiet zone
Benches in the lobby, with the concert on big screens (during Family concerts)quiet zone
Upcoming Family Series concerts at Abravanel Hall: Here Comes Santa Claus! on Saturday, Dec 19 2026, and Peter and the Wolf on Saturday, Apr 17 2027, each at 11 am and 12:30 pm.
At Family concerts, kids of all ages are welcome, and a child sitting on a lap for the whole performance doesn't need a ticket; a child in their own seat does. Masterworks, Pops, Opera and Special Events are for ages 5 and up, every child needs a ticket, and babies in arms aren't allowed.
Tickets are non-refundable. Subscribers get free exchanges. Students and anyone under 30 save 50% off the standard ticket price at most performances, groups of ten or more save up to 20%, and educators save 10% and military personnel with valid ID save 10% (two discounted tickets per military ID) on single tickets to most performances, ordered by phone. For help buying tickets, call Patron Services at 801-533-NOTE (6683) or email info@usuo.org.
At other concerts, ushers seat latecomers and people coming back in at an appropriate point between movements, and lobby monitors show the concert while you wait. Some programs have no intermission, and then late seating and re-entry may not be available at all. If your kid needs to move, stand or take breaks, choose an aisle seat.
During Family performances you can check your stroller under the staircase in the main lobby. The coat check takes bags, umbrellas and small items. Seat cushions are limited, at the guest services counter.
Family restrooms are on the main floor just south of the elevators. There are no diaper changing stations at Abravanel Hall yet, but each bathroom has counters, and the large restrooms on the ticket office level have step stools for kids.
The hall is on the southwest corner of South Temple and West Temple, and TRAX stops at Temple Square Station right in front. The closest parking is the Plaza Hotel at 112 West South Temple ($4 an hour or $20 per event, depending on how many events are happening downtown); City Creek Center, across West Temple, has the first two hours free. Limited accessible parking is on South Temple, and 10-minute drop-off parking is in the driveway outside the Ticket Office.
Access to Music is the symphony's yearly sensory-friendly concert for people with sensory sensitivities or other disabilities and their families: the house lights stay on, and no one is expected to stay quiet or seated. The 2026 concert was at the Janet Quinney Lawson Capitol Theatre, not Abravanel Hall. To hear when registration opens for the next one, email USUOEducation@usuo.org to join the mailing list.
Licensed service animals are allowed; emotional support, therapy, comfort and other assistance animals are not.
