Home of the Seahawks, Sounders FC and Reign FC in Seattle, with Ben's Sensory Room at the SW Guest Services Location in the Olympic Hall, open for all full stadium events, and sensory kits with noise cancelling headphones to check out at the same desk.
Sensory supports. Ben's Sensory Room, sensory kits at Guest Services.
Hours
Times change by event; each one is on the event calendar. Seahawks home games: 5:15 pm Dec 7 2026, 1:25 pm Dec 13 2026 and 5:15 pm Dec 25 2026. Sounders FC: MLS Cup at 7:00 pm Nov 19 2026, then 2027 home matches from 2:00 pm Feb 21 2027. The Lumen Field Parking Garage and North Lot open at 6 am on event days.
“Lumen Field has Ben's Sensory Room for fans with autism, sensory challenges or PTSD who may be feeling overwhelmed or overstimulated. The sensory room, which is located at the SW Guest Services Location in the Olympic Hall, will be open for all full stadium events.”
“Children using the room must be accompanied by an adult. Time limits may be necessary when lines form. Please note that food and beverages are not allowed in this space.”
“Fans can check-out a Kulture City Sensory Kit at the SW Guest Services Location in the Olympic Hall, just south of the Pro Shop. The Sensory Kits include sensory toys, an ID card and noise cancelling headphones.”
The Seahawks and Sounders describe the kit a little differently: they call it an autism toolkit with noise cancelling headphones, ear plugs, sensory toys, a detailed schedule to keep track of the game and an "I'M A-OK" identifier badge or lanyard.
On Sounders FC pages the same room is called the A-OK Sensory Room, at the Rainier Guest Services location in Olympic Hall. If staff use either name, it's the room in the Olympic Hall.
When the room was renovated in 2022, the Seahawks said it was done with KultureCity and has soundproof carpet on the floor and walls, activity panels, bean bags, light panels, furniture with soft glowing lights that respond to motion, and bubble walls.
For accommodations at Lumen Field and the Event Center, call (888) 635-4295; for Seahawks accessibility questions, the same number or CustomerService@Seahawks.com. Sounders FC fans can call or text 877-657-4625.
Ben's Sensory Room at the SW Guest Services Location in the Olympic Hall, open for all full stadium events. Children need an adult with them, and time limits may apply when there's a line.
Sensory kits with noise cancelling headphones, sensory toys and an ID card at the same SW Guest Services Location.
A clear bag policy; diaper bags and medically necessary items go in through the VIP gates after inspection.
The whole stadium at Seahawks games (the stadium calls itself the NFL's loudest)not stated
Designated supporter sections at Sounders matches (approved supporter groups may bring drums there)not stated
Quieter, in the stadium's words
Ben's Sensory Room, SW Guest Services Location in the Olympic Hallquiet zone
Children aged 2 and under don't need a ticket for a Lumen Field event but must share a seat with a ticketed adult. The Seahawks and Sounders put it as: children who have had their third birthday need a ticket, and younger children don't if they sit on an adult's lap; there are no discounted children's tickets. WAMU Theater is different: everyone, infants included, needs a ticket.
Bags: clear bags up to 12 x 6 x 12 inches, clear backpacks with no more than 2 pockets, or a one-gallon clear plastic bag, plus one small clutch (it doesn't have to be clear) no bigger than 6 x 4.5 inches. Medically necessary items, including diaper bags, are allowed after inspection at the Cascade, Olympic and Rainier VIP Gates, the Club Entrance (Garage Level 5) and the Suite Entrance (Garage Level 6). The Sounders add that diaper bags must be smaller than 12 x 12 x 6 inches. Walker's Lockers are only at Seahawks games and full-stadium events.
Food and drinks: single-serving outside food in a clear plastic bag, or pizza in a pizza box, is allowed. Outside drinks aren't, except clear factory-sealed water bottles (not flavored or sparkling), baby bottles, drinks for medical needs and unopened soft-sided single-serve containers like juice boxes; empty soft-sided plastic sports bottles are allowed too. No outside food or drinks in the Suites. Lumen Field is cashless.
Strollers are allowed. During stadium events, strollers too large to fit under a seat can be checked at the nearest Guest Services location; the Sounders ask that all strollers be checked during the match. Noisemakers such as air horns, whistles, drums and cow bells aren't allowed (approved supporter groups may bring drums to their own sections at Sounders matches).
Seating follows a majority-rules policy: if most of your section is sitting, sit; if most are standing, stand. Most seats are covered; the east side, the "sunny side", is more open to the weather, and the North End Zone has no covered seats.
Getting there: Link light rail stops at Pioneer Square, International District/Chinatown and Stadium stations, the Sounder train stops at King Street Station, and over 15 bus routes stop within 3 blocks. Every car entering the Lumen Field Parking Garage is screened by K-9 teams: you'll be asked to turn off your car for a 10 to 15 second check. The drop-off zone is on Railroad Way S (S Charles St) across from the Pro Shop, reached from 1st Ave S; you can't park there. Rideshare drop-off is at King St and Occidental or Royal Brougham and Occidental.
On Seahawks game days, Ticketmaster Tailgate in the Event Center opens 3 hours before kickoff, with a Kids Zone with games and inflatables.
Guest Services locations: Olympic Hall (Section 130), Main Level (Sections 101 and 127), Club Level outside the T-Mobile Endzone, the Suite Concierge Desk, Summit Level (Section 318) and the Event Center/WAMU Theater. Pick up a complimentary Child ID wristband with your seat location at any of them. If your kid gets separated, they can find any Lumen Field staff member, and lost children are taken to the nearest Guest Services location.
Family restrooms with baby-changing tables and chairs for nursing are on the Main Concourse at Sections 118 and 126, the Club Level at Sections 212, 215, 222 and 232, the Suite Level across from Suite 36, and the Summit Level at Sections 302, 315, 322 and 343. Nursing lounges are at Section 105, Sections 206/238, the Rainier Suite Level and Section 327; pumping equipment is allowed and is screened at a VIP or Suite gate.
First Aid: Main Level Sections 103, 119 and 141; Club Level across from Club Suite 26; Suite Level across from Suite 36; Summit Level Sections 300 and 326. In an emergency, tell the nearest Guest Services representative. At Seahawks games, you can text HAWK12 to 69050 to report fans disrupting your game. Lost and Found: 206-381-7544.
