Home of the St. Louis Cardinals downtown, with a Sensory Room sponsored by Mercy in Ford Plaza near Gate 5, noise cancelling headphones to use during the game, and food from home allowed at every game. The 2027 Home Opener is Thursday, Apr 1 2027.
Sensory supports. Sensory Room near Gate 5, headphones.
Hours
No Cardinals home games until spring: the 2027 Home Opener is Thursday, first pitch 3:15 pm Apr 1 2027, against the Kansas City Royals (times are subject to change). On game days, gates open 1½ hours before game time Monday to Thursday and 2 hours before game time Friday to Sunday; gate times are subject to change. The Family Pavilion opens about 1½ hours before each game and closes in the bottom of the 8th inning. In the off-season, the Box Office is open Monday to Friday, 10 am to 4 pm (hours are subject to change); it is closed on Thanksgiving Day and the Friday after, and from December 24 to January 1 for Christmas Break, as well as on Martin Luther King Jr. Day, Presidents' Day, Juneteenth, Independence Day and Labor Day. The Ticket Sales Hotline, (314) 345-9000, is open Monday to Friday, 9 am to 5 pm in the off-season, and closed on weekends.
“The Sensory Room, sponsored by Mercy, can accommodate guests that need a controlled and intentionally created space that provides multi-sensory resources to support an adult or child.”
“This room is located in Ford Plaza, near Gate 5. 1-2 families are permitted into the Sensory Room at one time.”
“Please limit usage time to 30 minutes or coordinate with Cardinals staff if additional time is needed. 30 minute sessions are not guaranteed, and may be shortened based on demand, or for any other reason, at attendant's discretion.”
“Noise cancelling headphones are available to be used during the game. They can be picked up in the Sensory Room as well as Guest Relations on Level 1 and Level 4.”
“These rooms can accommodate nursing parents, families that need a quiet location, or an area to change a diaper.” mlb.com/cardinals (Family Rooms)
The Sensory Room's ground rules: children must always be with an adult, items stay in the room, no food or drink inside, no running or rough play, and voices stay calm and quiet. Each family has a 30 minute time limit so everyone who needs the room can use it, and attendants can close the room early or ask visitors to leave.
Guest Relations centers are on Level 1 at Section 148 behind home plate, on Level 4 behind Section 340, and in Ford Plaza near the Sensory Room, staffed by specially trained ushers. Lost children go to Guest Relations, so it helps to show your kid the nearest one when you arrive. For security or guest service concerns during a game, you can text the issue and your location to (314) 300-1000.
Fredbird and Team Fredbird are at Fred's Shed in Ford Plaza, between Gates 5 and 6, every game during the 1st and 2nd innings. Saying hello or taking a photo is up to your kid.
A Sensory Room sponsored by Mercy in Ford Plaza near Gate 5, with items that calm or stimulate specific senses; 1 or 2 families at a time, about 30 minutes each (staff can coordinate more time), and sessions aren't guaranteed and may be shortened when it's busy.
Noise cancelling headphones to use during the game, picked up at the Sensory Room or at Guest Relations on Level 1 and Level 4. Family Rooms at Section 160, Section 348 and the Family Pavilion also serve families that need a quiet location.
Food and drinks from home are allowed at every game (sealed plastic bottles up to 2 liters), but every entrance has a walk-through metal detector and every bag is inspected.
Sensory Room sponsored by Mercy, Ford Plaza near Gate 5quiet zone
Family Rooms at Section 160, Section 348 and the Family Pavilionquiet zone
Tickets: all tickets are delivered in the MLB Ballpark app. Single game tickets for the 2027 season are on sale at cardinals.com/tickets or (314) 345-9000; each game shows its own starting price, from $12 to $81 (the Home Opener starts at $81), and Opening Day (Apr 1 2027) is limited to 8 tickets per order. If a game is postponed for weather or another reason, tickets aren't subject to refunds or exchanges.
Bags: bags, purses and soft-sided coolers up to 10 x 8 x 10 inches; exceptions are made for medical bags and diaper bags with a child, and all bags are inspected. Backpacks are not allowed. Also not allowed, among others: hard-sided and Styrofoam coolers, glass, aluminum and metal cans, thermoses, aerosol cans including sunscreen, balloons, beach balls and other inflatables, laser pointers, skateboards and roller skates, chairs and stools, luggage, wrapped packages, noisemakers of any kind (cowbells, airhorns, Thunderstix) and costumes, masks or face paint that cover the head or face. Exceptions to the list are at the discretion of Busch Stadium management and event staff.
Security: walk-through metal detectors are at every entrance. You take cell phones, cameras and other large metal objects out first; guests with medical devices that may set off the detector can be screened another way, and bags are still inspected.
Food and drinks: you can bring your own food and drinks to every game. Non-alcoholic drinks, including water and soda, must be in factory sealed clear plastic bottles of 2 liters or less; empty cups, mugs, tumblers and plastic bottles are allowed. Outside food isn't allowed in the Cardinals Club, Luxury Suites, Party Suites or other all-inclusive areas. Concession stands and shops are cashless; you can buy a debit card with cash, with no fee, at the 8th Street Market (Level 1 near the West Ramp), the Broadway Market (Level 1 across from Gate 6) and the Terrace Market (Level 4, Section 450).
Re-entry: after your ticket is scanned, go to Gate 1 or Gate 4 for a hand stamp if you want to leave and come back. With the stamp and your ticket you can come back in until 90 minutes after the scheduled first pitch, and you go through bag inspection and the metal detector again.
Kids: the Hi-Chew Family Pavilion on Level 1 between Gates 5 and 6 has an arcade, Speed Pitch, virtual reality, a soft-play area and a play structure (socks required, and sold there), a nursing suite and a family restroom. Entry is free with a day-of-game ticket, and some games and activities have a fee. A Kids Meal is sold at the Section 107 Kid's Corner. Strollers are welcome but must not block aisles or entryways; store yours under your seat or check it at Guest Relations.
Getting there: the MetroLink station is next to the Westin on the 8th Street side of the stadium; MetroLink normally runs until midnight. The Cardinals sell game day parking at the All-Star Lot (611 S. 8th Street), One Cardinal Way Garage (269 S. Broadway) and the Bus/Oversized Vehicle Lot (1001 S. 6th Street), delivered in the MLB Ballpark app. ADA parking at the All-Star Lot (under the I-64 bridge) and Lot C (along 8th Street) is first-come, first-served with a valid state-issued disability placard or plate. Drop-off is on 8th Street north of Gate 3 or on Broadway (just south of Clark Street, also listed as near Gate 6), and pick-up is on Broadway. Clark Street is closed between the stadium and Ballpark Village, and after games 8th Street from Gratiot to Clark is closed.
Help: First Aid is on Level 1 behind Section 147 and on Level 4 at Section 351; children under 18 need a parent or legal guardian with them to be treated, and the adult changing table is at First Aid Level 1. Family Rooms have an area to change a diaper. Family/all-gender restrooms are at Sections 107, 134, 139, 154, 171, 211, 237, 248, 269, 358, 439 and the Family Pavilion. Wheelchair escorts are available on request, subject to availability.
Call
(314) 345-9556Cardinals Guest Relations(314) 300-1000Text your issue and location for security or guest service help during a game
