Home of the Tampa Bay Rays in St. Petersburg, with a Sensory Room in Suite 45 on the 200 level, designed with USF's Center for Autism and Related Disabilities, and complimentary sensory bags with noise-cancelling headphones and a weighted blanket at Guest Services, first-come, first-served.
Sensory supports. Sensory Room, sensory bags with photo ID.
Hours
Gates open 90 minutes before first pitch for Monday to Friday Rays home games, and two hours before first pitch on Opening Day and Saturday and Sunday Rays home games. The Rays' 2027 regular season starts at Tropicana Field with a three-game series against the Baltimore Orioles, Mar 25 2027 to Mar 27 2027; the schedule is subject to change, and game times will be announced later.
Tropicana Field, St. Petersburg, FL (drop-off in front of Gate 4, on 16th St. S)
“Located in Suite 45 on our 200 level, the Sensory Room provides a quiet area where guests can decompress if they feel overwhelmed or overstimulated.”
“For access to the room, please visit Guest Services at Gates 1, 3, and 4.”
“Bags are offered on a first-come, first-served basis and may be checked out by providing a valid photo ID.”
Sensory Room rules: guests entering must be 18 or be accompanied by an adult. The Rays ask that guests limit their time in the room to 20 minutes, and if you are uncomfortable sharing the room with others, to leave and wait until it is free. The room has no restroom of its own; restrooms are a short walk away.
Inside the room: a bean bag chair, TV, refrigerator, baseball rug and sound dampening wall panels, plus a marble wall with LED lighting, liquid floor tiles, an LED bubble wall, a noise machine with six relaxing sounds, sensory play panels, a heat sensitive finger-paint panel and a ripple lamp.
The sensory bags include a weighted blanket, noise-cancelling headphones, a cue card set, sunglasses, a sand hourglass, a fidget cube, fidget spinner and fidget tangle, and a coloring book with crayons.
For questions or concerns at the Sensory Room, step outside and find the nearest Fan Host. If another guest is interfering with your enjoyment of the game, tell the nearest Fan Host or text 727-594-0860 with your issue and location. Questions before or after your visit: CustomerService@RaysBaseball.com.
Throughout the game (in-park effects, including loud noises, bright lighting, smoke effects and visual effects)not stated
In the stands (small cowbells are allowed at Rays games)not stated
Quieter, in the Rays' words
Sensory Room, Suite 45, 200 level (access through Guest Services at Gates 1, 3 and 4)quiet zone
Once a child reaches their second birthday, they need a game ticket. Tickets and parking passes are mobile only, in the MLB Ballpark app; screenshots and paper tickets aren't accepted. Accessible and companion seating is available at a variety of price levels: say you need it when you buy tickets. If you bought standard tickets and need accessible seats, exchange them before you arrive and before your ticket is scanned; exchanges depend on availability, upgraded price level charges may apply, and tickets not bought directly from the Rays can't be exchanged. Season Members, and fans with tickets transferred by a Season Member or bought or claimed through Salute to Service, need to ask 3 business days before the game: Season Members through their Season Member Services Specialist or SeasonMemberServices@RaysBaseball.com, others at 888-FAN-RAYS (Salute to Service can also email TicketServices@RaysBaseball.com).
Bags: one single-compartment clear bag no bigger than 12 x 12 x 6 inches, plus one small clutch, wallet or fanny pack no bigger than 5 x 7 inches. Instead, each person may bring one bag carrying only needed medical equipment, or one diaper or infant bag no bigger than 16 x 8 x 16 inches when a baby or toddler is with you. There is no storage for bags that don't follow the policy.
Food: no outside food or drinks, except one sealed bottle of water (20 ounces or less) per ticketed fan, or an empty plastic bottle or cup for the hydration stations. Exceptions can be made for food specifically needed for medical reasons or childcare. Tropicana Field is cash-free.
Strollers are allowed if they fit under your seat; if not, check them at the First or Third Base Food Hall under the escalator. Strollers aren't allowed on escalators.
Parking: the Rays sell a limited number of prepaid spots in their lots; if they sell out, overflow parking is around downtown St. Petersburg. Wheelchair-accessible, van-accessible parking is in Lots 1 and 7, subject to availability. There is a drop-off area in front of Gate 4, across from Lot 1 on 16th St. S. The SunRunner bus stops on the north side of the ballpark.
Elevators are at Gates 1, 2, 4 and 6. The Rolling Rays wheelchair transport service at Gates 1 and 5 takes you from the gate to your seat and back, first-come, first-served.
First Aid is between Gates 3 and 4 on the 100 Level, behind home plate. A private nursing and pumping room is behind home plate at the Orlando Health Fan Care Clinic. All levels have accessible restrooms, all-gender restrooms and changing stations.
Tag A Fan: at Guest Services at Gates 1, 3 and 4, caregivers can ask for a wristband with contact information for a member of their party in case you get separated.
Rays mascots Raymond and DJ Kitty meet fans 30 minutes before first pitch at every game at the Gate 1 Rotunda, and kids can run the bases after every Sunday home game. Both are optional.
