Preparethe placeget us ready
Sephora's Quiet Hours are the first hour of business on Tuesdays and Saturdays: music turned down, strong scents kept to a minimum, and staff who let you browse. Sephora says to check your local store's schedule, so call yours first.
Sensory supports. Check your store: Sephora gives one schedule but asks shoppers to check the local store.
Hours
The first hour of business on Tuesdays and Saturdays. Call your store to confirm.
Sephora stores in the US; Sephora says to check your local store's schedule.
What changes, in Sephora's words
During Quiet Hours: “Turn down the music”, “Minimize strong scents”, “Leave you to browse, but we're still here to help”.
“Quiet Hours are the first hour of business on Tuesdays and Saturdays.”
“Check your local store's schedule to find their Quiet Hours and enjoy beautifully calm shopping time.”
- A quick call to your store is the surest way to confirm its Quiet Hours.
- Sephora says loud music and strong fragrances can lead to sensory overload, especially for people who are neurodivergent.
In their own words: sephora.com. Checked Sun, Nov 1, 2026. Something changed? Tell us
Three things to know
- The first hour of business on Tuesdays and Saturdays.
- Music down, strong scents minimized, and staff let you browse.
- Check your local store's schedule before you go.
Visual schedule
Store Trip
- Drive to the store
- Walk in the front door
- Look at the lotion
- Pay
- Walk to the car
- All done
Ask before you go
- whether every US store takes part
- whether Sephora shops inside Kohl's take part
- lighting changes
- a quiet space in the store
More about Sephora Quiet Hours (US stores)
- Opening times differ by store and mall, so Quiet Hours start at different times in different places.
Source: sephora.com
