Home of the Atlanta Braves, with the Braves Haven All-Star Sensory Lounge on the Lexus Level behind section 218, named quiet spaces, noise cancelling headphones at Guest Services 120, and a Social Storybook and sensory map to look at before you go. The 2027 Braves Home Opener is Apr 2 2027.
No Braves home games until the 2027 season. The Braves Home Opener is Friday Apr 2 2027 vs. the Houston Astros at 7:15 pm (the schedule is subject to change). On game days, gates open two hours before first pitch; for weekday day games, all gates open 80 minutes before first pitch, and on giveaway dates gates may open earlier; gate times are subject to change. The Ticket Office windows, at the corner of Battery Avenue and the Main Plaza across from the Coca-Cola Roxy, are closed on non-event days; on game days they open three hours before first pitch for events starting before 1:30 pm, and four hours before for events starting after 1:30 pm, and stay open through the end of the 5th inning. Ballpark tours are offered year-round; tour tickets must be bought in advance and aren't sold on the day of the tour.
“The Braves and MLB developed a special sensory space at Truist Park that will be open to those with neurodivergent and sensory needs during ballpark activities. The Braves Haven All-Star Sensory Lounge is located on the Lexus Level behind section 218 and will be staffed by a Guest Services Ambassador.”
“All of our first aid locations, our elevator lobbies at sections 120 and 137, Guest Services booths at sections 218 and 233, and the "kid's area" of the nursing lounge (Section 141) will accommodate as quiet spaces. We also suggest Monument Garden after first pitch as an alternative due to the water feature.”
“Noise cancelling headphones can be found at Guest Services 120.”
All guests have access to Braves Haven during games and events at Truist Park, as a place to take a sensory break when needed.
The Braves' Social Storybook walks through the parking, the security line, the crowds, the anthem, the music and the home run fireworks. The sensory map marks the sensory lounge, fireworks, First Aid, Guest Services, family restrooms, gluten-free and peanut-free food, and quieter spaces in Monument Garden (in game) and the First Aid locations.
If you buy Exceptional Fan tickets through the Accessible Seating Department ((404) 577-9100, Option 5, or accessibleservices@braves.com), you get a Welcome Kit delivered in game, with a "Braves Exceptional Fan" credential that has room for emergency contact information and lets you skip concession lines if needed, a sensory map and Braves fidgets.
Through the Matt Pack, at each Braves home game an autistic kid and their family are invited to a complimentary, sensory-friendly game experience, with accessible seats, a gift pack and a quiet space close by. To learn more, email mattpack@reclif.com or bravesfoundation@braves.com.
The Braves Haven All-Star Sensory Lounge on the Lexus Level behind section 218, staffed by a Guest Services Ambassador and open to all guests during games and events.
Named quiet spaces (first aid locations, the elevator lobbies at sections 120 and 137, Guest Services booths at sections 218 and 233, the kid's area of the nursing lounge at Section 141, and Monument Garden after first pitch), and noise cancelling headphones at Guest Services 120.
Loud moments: music and cheering, possible fireworks after a Braves home run, and a fireworks show after every Friday night home game.
Fireworks show after every Friday night home game (in the outfield; sections 144-155 aren't accessible during the show)not stated
Home runs (if the Braves hit a home run, there might be loud fireworks)not stated
Quieter, in the Braves' words
Braves Haven All-Star Sensory Lounge, Lexus Level behind section 218 (Sections 217/218 on the sensory map)quiet zone
Quiet spaces: all first aid locations, elevator lobbies at sections 120 and 137, Guest Services booths at sections 218 and 233, and the kid's area of the nursing lounge (Section 141)quiet zone
Monument Garden (Section 125), after first pitchquiet zone
Tickets: children age 2 and under get in without a ticket if they sit on the lap of an accompanying adult; ages 3 and up need a ticket. Because of TV agreements, some game times can change up to 10 days before; tickets are honored on the game date regardless of the time change, with no refunds or exchanges. If a game isn't played on the date on the ticket, braves.com/rainout explains your options; there are no rain checks or refunds for parking, and no refunds or exchanges of expired or complimentary tickets. The ballpark is cashless; cash-to-card kiosks are behind Section 118 and Section 133 on the Lower Level.
Bags (2026 season): bags weren't allowed into Truist Park. Exceptions could be made for medical bags no larger than needed for necessary medical equipment, breast pumps, diaper bags for guests with infants and/or toddlers, bags for guests with ADA needs, and small single compartment clutches or clear bags no larger than 5 x 9 inches. A mobile locker (first come, first served) between the Orange and Truist Tower parking decks opens two hours before first pitch until one hour after the last out, from $12 per bag for baseball games and $16 per bag for special events.
Food and drinks: you can bring food that fits in a clear, gallon-sized plastic bag, plus a sealed plastic bottle of water, one bag of food and one bottle of water per ticket; the Braves make additional considerations for dietary concerns and infants, and bags of food get extra inspection at the gates. Guests with dietary restrictions are welcome to bring their own food but must tell security on entry. You may also bring an empty, reusable, non-glass water bottle up to 24 oz. Cans, glass bottles, metal water bottles and coolers aren't allowed (soft-sided coolers without the plastic liner only for medical needs).
Also not allowed, among others: bullhorns, noise makers and confetti, balloons, beach balls and other inflatables, laser pointers, and wrapped packages (security asks you to open them). Playing music without headphones isn't allowed. Fold-up strollers go under your seat during the game; strollers that don't fold are checked at the Lower Level Third Base Elevator lobby near Section 130. Strollers must be under 31 x 52 inches, and stroller wagons aren't allowed.
Re-entry: you can't leave and come back in on the same ticket. In an emergency, only a Guest Services or Security Supervisor can grant re-entry, so see a Guest Services team member before you go out the gates; everyone coming back in is screened again. There's no re-entry to Braves parking lots.
For kids: Children's Healthcare of Atlanta Park, outside the Third Base Gate, has a whiffle ball field, rock wall, batting cages and BLOOPER's clubhouse, all free of charge. After every Sunday home game, kids ages 4 to 14 can run the bases; the line starts at the 3rd base ramp (Section 135) in the bottom of the 8th inning, no reservations needed. The Northside Hospital Nursing Lounge, on the Lower Level near the Left Field Gate at Section 141, is staffed by a Guest Services ambassador and has a diaper changing station. Baby-changing tables are in all family restrooms.
Getting there: buy parking at braves.com/parking. Accessible parking is in Lot N29 and the Red Deck with a valid government-issued ADA hangtag and/or license plate, first come, first served; the N29 shuttle starts two and a half hours before first pitch and drops off on Battery Avenue just outside the Third Base Gate, and the Red Deck opens four hours before the game. Courtesy golf carts run from several Braves decks; tell the parking attendant when you enter. Questions about accessible parking: accessibleservices@braves.com or 404-577-9100, Option 5.
Help: Guest Services booths are at Sections 120 and 314 (120 is staffed before, during and after the game). First Aid stations, staffed with nurses and EMTs, are at Sections 111 (Right Field Gate), 241 or 242, and 314. To ask for help in the ballpark, text "Braves issue and location" to 69050, or text your issue to 404-614-1599. Lost children are taken to the 1st Base Premium Lobby, and complimentary wristbands for your kid's name, seat and phone number are at the main Guest Services booth there.
