Home of the Miami Dolphins and Miami Hurricanes football in Miami Gardens, with a private, air-conditioned Sensory Room at Section 153, made possible by Altec Lansing, and noise canceling headsets in the room and at the six Guest Experience Headquarters during major events.
Sensory supports. Sensory Room, headsets at major events.
Hours
Dolphins games: parking gates open four hours before kickoff and stadium gates two hours before. University of Miami games: all parking gates open five hours before kickoff and stadium gates 90 minutes before. Other major events: gate times vary and are posted on the stadium's website. Parking lots close 1.5 hours after the event is over. Dolphins home games are Nov 29 2026, Dec 13 2026, Dec 27 2026 and Jan 3 2027, each at 1:00 pm; the NFL uses flexible scheduling, so dates and times can move. Miami Hurricanes home games are Nov 14 2026, Nov 21 2026 and Nov 28 2026, times to be announced.
“The Sensory Room, made by possible by Altec Lansing, is located at Section 153 and is a private air-conditioned room for guests with special needs (children or adults) to use as a quiet space.”
“The room contains a tablet to play music, along with several noise canceling headsets.”
“Additional noise canceling headsets are available at any of the Guest Experience Headquarters for use during major Hard Rock Stadium events at Sections 115, 143, 215, 243, 315 and 343.”
The Sensory Room has a padded floor, padded wall-mounted equipment and other sensory supplies. A Guest Experience team member may be staffed at the room. Access may be limited given the circumstances (for example, guests with extraordinary needs, or demand), and is managed by the team member assigned to the room. Children using the room must be with a parent or guardian at all times.
The Nursing Room is also at Section 153, staffed by a Guest Experience team member, first-come, first-served.
For questions before your visit, call the Guest Experience Hotline at (305) 943-8000 or email guestexperience@HardRockStadium.com. During an event, you can text (305) 623-6400 with your issue and your location.
During some events (from time to time, pyrotechnics may be part of the event)not stated
Quieter, in the stadium's words
Sensory Room, Section 153quiet zone
Everyone needs a ticket, except that at Dolphins games children under two and up to 34 inches tall get in free but must share a seat with a ticketed adult; other events may have another policy. The Dolphins and the University of Miami have a no-refund, no-exchange policy. Dolphins ticket issues on game day: (305) 943-6678. University of Miami football tickets: 1 (800) GO-CANES.
Bags: clear plastic bags up to 12 x 6 x 12 inches, small bags or fanny packs up to 4.5 x 6.5 inches, and diaper bags (searched). Bags are searched by X-ray or by hand. Bag check costs $12 to $20 by credit card depending on bag size, near Entry gates 3, 5, 8 and 14 or at the East and SW pedestrian crosswalks of the inner lots (it can change by event); call the Guest Experience Hotline at (305) 943-8000 to check before you go. Bag check closes 60 minutes after gates close. Seat cushions aren't allowed except for medical needs.
Food and payment: food in a clear plastic bag is allowed only for guests with special medical or dietary needs, plus factory-sealed plastic water bottles of 20 oz. or less (no reusable bottles). If you need a specific type of drink for a special need, see the nearest gate supervisor. The stadium is cashless; cash can be converted into prepaid gift cards at the Guest Experience Headquarters.
Accessible parking: for Dolphins and University of Miami games, an inner lot accessible spot needs a pre-purchased inner lot “ADA RESERVED” pass. For other events, inner lot ADA parking is first-come, first-serve; enter at Gate 1A or Gate 4 to check. ADA spots in the outer Yellow and Gray lots are first-come, first-serve, with mobility shuttles to and from the stadium gates; there are no shuttles or golf carts inside the inner lot. Accessible spots need a valid disabled parking placard and matching photo ID. Parking hotline: (305) 943 7275.
Wheelchair escorts go from the stadium gates to your seats and back, from when gates open until about 30 minutes after the event; ask any stadium employee or a Guest Experience Headquarters. They don't go to cars in the inner lot. Elevators are only for guests with disabilities or suite holders with strollers.
Getting there: for Dolphins games, parking is prepaid only, except $10 Lots 70 and 95 with the complimentary GEICO HRS Express shuttle. Rideshare pickup is at Lot 44, about a 25 minute walk, and expect long waits after the game. The Hard Rock Stadium Connect Brightline train has a complimentary shuttle from Brightline Aventura Station (not during the Miami Open). Taxis are by Gate 4 on 199th St after the game.
Family restrooms (single-occupancy, with changing tables) are at Sections 102, 106, 130, 134, 201, 207, 229, 235, 314, 323, 342 and 351.
First Aid is at Sections 104, 218 and 346 (subject to change by event). Lost children and parents are reunited through any event team member or the nearest Guest Experience Headquarters, and the free kids' I.D. bracelets help with that. Paging is only for emergencies.
If lightning is detected nearby, the public address system tells guests where to take shelter, and the event is suspended if there is an imminent threat.
