Home of the Eagles in South Philadelphia, certified Sensory-Inclusive through KultureCity, with a Sensory Room on the West Lower Suite Level open to all guests during all stadium events and sensory assistance items at the Guest Services Booths.
Open for events. On Eagles game days, the Pepsi Plaza generally opens three hours before the game, Club and Suites typically two hours before, and the inner stadium gates an hour and a half before the start. Parking areas generally open four and a half hours before kickoff. For specific event information, call Fan Services at 215-463-5500. The Eagles Ticket Office in the Pepsi Plaza is open Monday through Friday, 9 am to 5 pm, with hours extended for specific events.
One Lincoln Financial Field Way, Philadelphia, PA 19147 (for GPS: 1020 Pattison Avenue)
“The 500-square-foot, state-of-the-art room is located in the West Lower Suite Level and is open to all guests to utilize during all stadium events.”
“To access this room visit any Guest Services Booth or concierge desk to acquire a credential.”
“An interactive social story on the app will provide a preview of what guests can expect while enjoying the stadium experience at Lincoln Financial Field.”
The Guest Services Booths behind Sections 121, 136, 206 and 226 help with sensory assistance items, assistive listening devices, mobile captioning, lost children and accommodations for guests with disabilities. In Premium areas, the concierge desks help too.
A 2023 Eagles news story on the refreshed room lists Yogibo bean bags, Nanoleaf light panels, activity panels, a Sparkle Interactive Light, bubble walls and a tactile artwork by an autistic artist, says you reach it by the elevators behind Sections 105/205, and says sensory bags are at guest services.
The street address uses ZIP 19147; the stadium's mailing address and FAQ use 19148. For directions, the stadium suggests 1020 Pattison Avenue.
A Sensory Room on the West Lower Suite Level, open to all guests during all stadium events, with a credential from a Guest Services Booth or concierge desk.
Sensory assistance items at the Guest Services Booths behind Sections 121, 136, 206 and 226.
Strobe lights and pyro at Eagles home games, and no re-entry on the same ticket except with a Gate Chief's permission in an emergency.
Sensory Room, West Lower Suite Level (credential from Guest Services or a concierge desk)quiet zone
Children two and under don't need a ticket; they sit on a parent's or guardian's lap. From their third birthday, children need a ticket and their own seat (a ticket is also needed for a promotional item). All minors should be with a parent or legal guardian. Eagles Ticket Office: 215-463-5500 or tickets@LincolnFinancialField.com.
Personal care attendants: complimentary admission for an attendant whose attendance is required for a ticketed guest with severe disabilities (someone who needs around-the-clock help with all parts of daily life). The attendant can be government-funded or, per the stadium's A-Z guide, another professional attendant. Ask when you buy the guest's ticket, through the Eagles Ticket Office at 215-463-5500, and pick up both tickets together at the Ticket Office. Depending on the event and seat, the attendant gets a seat or a nearby standing spot, which may or may not be in view of the event.
Bags: one clear plastic, vinyl or PVC bag up to 12 x 6 x 12 inches, or a one-gallon clear freezer bag, plus a small clutch up to 4.5 x 6.5 inches. Backpacks, fanny packs, cinch bags, coolers and non-clear purses bigger than a clutch aren't allowed. Diaper bags are permitted (the stadium asks for a clear bag if possible), and infant items like bottles and formula are allowed. Medically necessary items, including insulin, medication, portable oxygen, small soft pack coolers and breast pumps, may be permitted after inspection; for medical items or nursing equipment, contact Fan Services ahead (215-463-5500 or contact@LincolnFinancialField.com) and enter through the North Gate. Paid lockers are between the Ford and Xfinity Gates and next to South Gate off 11th Street.
Food and drinks: food wrapped in clear plastic may be permitted after inspection; unwrapped food isn't. Bottles, cans and beverage containers aren't allowed, with exceptions for medical and other access needs; an empty clear plastic water bottle may be permitted. The stadium is cashless, with cash to card machines in the Pepsi lobby and at Sections 105 and 122.
Not allowed: strollers and infant car seats or carriers, noisemaking devices (bells, horns, kazoos, whistles), balloons, umbrellas and laser pointers. Small radios used with an earpiece or headphones, tablets and small seat cushions may be permitted after inspection, and blankets are allowed if you unfold them at screening.
Entry: the North Gate, next to the Remote Ticket Booth between the Xfinity Gate and the Lifebrand Gate, is the ADA gate for guests with disabilities. Drop-off zones are Lot L off Darien Street and Lot J off 11th Street. Limited wheelchairs take guests from the gates to their seats (arrange with a Gate Supervisor at any entrance); bring your own if you need one for the whole event.
Parking: $50 per regular vehicle for Eagles games, $40 for concerts, $30 for Temple and other events. Reserved lots may have a vehicle inspection. The Broad Street Line stops next to the stadium at Broad Street and Pattison Avenue; rideshare pickup is at 1500 Pattison Avenue and at Lawrence Street on the north side of Pattison Avenue.
First aid: behind Sections 114, 136, 217, 233 and 242; the A-Z guide also lists the Pepsi Plaza. Nursing rooms that lock from the inside are below Section 129, off the Pepsi Plaza. All-gender single-stall restrooms with changing tables are behind Sections 107, 119, 207, 213, 224, 231, 237 and 241 and C6, C16, C27 and C35. The alcohol-free Family section is Section 217.
If you get separated, lost children go to a Guest Services Booth or Concierge desk; the stadium can't make stadium-wide announcements. Free Safe In The Seat ID bracelets are at the ticket office lobby window in the Pepsi Plaza and the Guest Services Booths. During events, call or text ASSIST with your issue and location to (267) 570-4444.
Call
215-463-5500Fan Services and Eagles Ticket Office(267) 570-4444In-Stadium Hotline (call or text, events)
