Home of D.C. United and the Washington Spirit at Buzzard Point, near the Navy Yard Metro, with a KultureCity Sensory Room on the rooftop of Heineken Tower near Gate A, sensory bags at the Guest Services Booth by Gate A, and a Quiet Area in the southeast corner near the Kick Zone.
An event venue with no daily hours; gate times are on each event's page. On matchdays, the Box Office opens four hours before the listed match time, until halftime; it isn't open on non-matchdays. The Guest Services Booth, next to Gate A inside the stadium, opens when gates open to the public and closes 60 minutes after the match. Coming up at Audi Field: the Washington Spirit vs. Utah Royals FC NWSL playoff semifinal at 12 pm Nov 14 2026 (gates 10:30 am), the Secretaries Cup college football game at 4:30 pm Nov 14 2026 (gates 3:30 pm), and the 2026 NWSL Championship at 8 pm Nov 21 2026.
“The dedicated Sensory Room is located on the rooftop of Heineken Tower near Gate A.”
“Sensory bags, can be found at the Guest Services Booth by Gate A.”
“If I need a break during the event, I can visit the sensory room located on the Heineken Rooftop with light blue signage directing you there. The door is also light blue.” KultureCity social story for Audi Field
“If I start to feel overwhelmed, I can visit one of the Quiet Areas. Here I can recharge and rejoin the fun once I feel ready. This Quiet Area is in the Southeast corner of the stadium, near the Kick Zone.” KultureCity social story for Audi Field
Audi Field's Team Members get continuous training through its KultureCity partnership. Before you go, the free KultureCity app shows which sensory features Audi Field has and where to find them, and its Audi Field social story walks through the line, the metal detector, the ticket scan, sensory bags, the sensory room and the Quiet Area. If you can't find the Quiet Area, Guest Services employees can show you the way to the southeast corner.
When the sensory room opened in 2022, Audi Field said it would be open for all events at the stadium, and that the sensory bags have noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads. Ask at the Guest Services Booth what's in the bags now.
Staff wear a yellow and black shirt or a light blue Guest Services shirt with game day credentials, and your kid might meet Talon the Eagle, the mascot. A photo with Talon is something your kid can ask for, not something they have to do.
Lost children are taken to the Guest Services Booth just inside Gate A. Guest Services also has child wristbands that can carry your kid's seat location and your emergency contact information.
A KultureCity Sensory Room on the rooftop of Heineken Tower near Gate A, with light blue signs and a light blue door.
Sensory bags at the Guest Services Booth by Gate A, and a Quiet Area in the southeast corner of the stadium near the Kick Zone.
Fans are strongly encouraged not to bring bags: none over 14 x 14 x 6 inches and no backpacks (cinch bags that fit are allowed), with special considerations for guests with medical needs and parents caring for infants.
For a full-size copy your child can use, open this page at squaredsteps.com, tap Make it yours, then print.
Ask before you go
the sensory room's hours
a sensory-friendly match date
More about Audi Field
Louder, in Audi Field's words
Cheering and applause (Audi Field is considered a Headphone Zone, with loud cheering and applause)not stated
Quieter, in Audi Field's words
Sensory Room, rooftop of Heineken Tower near Gate A (light blue signs and a light blue door)quiet zone
Quiet Area, southeast corner of the stadium near the Kick Zonequiet zone
Tickets: no person, regardless of age, may enter the stadium without a ticket. There are no refunds or exchanges except as the ticket terms provide. For accessible seating, email ticketing@dcunited.com, use Ticketmaster, or stop by the Box Office on matchday. Disabled guests can reach the Guest Experience team before matchday at guestexperience@dcunited.com, or a Guest Experience Gate Supervisor on arrival.
Security: Gate A is on the northeast corner at Potomac Ave SW and 1st St SW. Before the metal detectors, put phones and key rings in the bowls provided or in your bag, which is still searched. You don't need to take off coats, jackets, shoes, watches, rings, belts or wallets. Guests who decline to be searched aren't let in.
Food and drinks: outside food and drinks aren't allowed, and neither are glass, metal or plastic containers of any kind. During a Heat Advisory, each person can bring one sealed bottle of water up to 20 oz, and water fountains are throughout the stadium. Food and drinks bought in the Fan Plaza can't come into the stadium.
Also not allowed, among others: artificial noisemakers including whistles or air horns, umbrellas, inflated balls, frisbees, laser pointers, streamers and confetti, laptops, playing cards, and seat cushions larger than 16 x 16 inches. The stadium is smoke-free, including the sidewalks and plazas around it.
Strollers can go in all concourse areas. A stroller that doesn't fold to fit under a seat is checked at stroller check-in, just inside Gate A across from the Guest Services Booth. The Mamava nursing pod is just inside Gate A near Stroller Check-in (unlock it with the Mamava app). Family restrooms are at sections 114, 123 and 131 on the main concourse and section 103 on the upper concourse, and every restroom has a baby changing station.
Re-entry: you can't leave and come back in on the same ticket.
Getting there: the Navy Yard Metro station on the Green Line has more capacity and more sidewalk space than Waterfront, with signs to the stadium. Book parking ahead through SpotHero (also Parkopedia and ParkWhiz). Rideshare drop-off is near Nationals Park; after the match, exit Gate A and head right on Potomac Avenue toward Nationals Park for the pickup zone, and there are no pickups on South Capitol Street. On match days, a water taxi runs from Alexandria Marina and National Harbor to the Nationals Park dock, $20 one-way or $25 round trip.
ADA shuttle: free, and only for fans with disabilities or mobility challenges, from 55 M Street SE, starting two hours before the match and running until one hour after, every 15 to 30 minutes, first come first serve. After the match it leaves from the exit near the Audi Field Club Shop. To confirm, email dcucustomerservice@dcunited.com at least 48 hours before; it may not run for some non-D.C. United events.
Help: first aid is inside the stadium next to the Premium Entrance and on the upper concourse behind section 102, and EMTs are on hand.
