Everett's arena and home of the Everett Silvertips, with Sherwood Sensory Bags (noise reduction headphones, strobe reduction glasses, fidget toys, a feeling thermometer card and an identification card) to check out at the Guest Services kiosk at Section 101 with a driver's license or credit card.
Sensory supports. Sensory bags with headphones and strobe glasses.
Hours
An event venue with no daily hours: each event's page lists its start time. The Les Schwab Box Office, at the corner of Hewitt and Oakes, is open Tuesday to Thursday 12 to 4:30 pm and Friday 10 am to 2 pm, and is closed Saturday, Sunday and Monday; on event days it opens at its own posted times. Its hours are subject to change with events and on-sales, so call 425-322-2645 to confirm weekend hours. Administrative office: Monday to Friday, 8:30 am to 5 pm.
“Sherwood Sensory Bags are now available for checkout at the Guest Services kiosk located at Section 101”
“To check out a sensory bag, guests will need to provide either a driver’s license or credit card to the Guest Services staff member at the kiosk located at Section 101.”
“If you need assistance while attending an event, just go to the guest services kiosk or ask the nearest representative.”
Each Sherwood Sensory Bag holds noise reduction headphones, strobe reduction glasses, fidget toys, a feeling thermometer card and an identification card that lets arena team members recognize that the person has a sensory need. A weighted blanket is available for separate checkout.
To reach venue staff during an event, for any concern or if you need help, text 425-344-3134.
Sherwood Sensory Bags with noise reduction headphones, strobe reduction glasses, fidget toys and cards, checked out at the Guest Services kiosk at Section 101 with a driver's license or credit card; a weighted blanket checks out separately.
A clear bag rule: clear plastic or vinyl bags up to 12 x 6 x 12 inches, small clutches up to 4.5 x 6.5 inches, or a one-gallon clear plastic freezer bag.
No re-entry: anyone who leaves the arena for any reason can't come back in during the event.
Everett Silvertips games (cowbells are the one noisemaker the arena lets fans bring in, and the team drew nearly 6,000 fans per game last season)not stated
Tickets: there are no refunds or exchanges on any tickets; upgrades may be possible at the event promoter's discretion. If an event is canceled, tickets bought online or by card at the Box Office are refunded automatically, and cash buyers return their tickets for a refund. If an event is rescheduled, the arena contacts you with the new date and time as soon as possible; if you can't make it, refunds for rescheduled or postponed events are up to the artist, team or promoter, and the arena asks you to contact it for help. All tickets have a facility fee, and tickets bought online or by phone have added service charges. The Box Office takes cash, MasterCard, Visa, American Express and Discover, but not bills larger than $20. Lost or damaged tickets may be replaced for a $5 reprint fee per ticket, with no guarantee.
Mobile tickets: your phone is your ticket, through the Ticketmaster app or your phone's wallet, and screenshots aren't accepted. Download or transfer tickets to your phone before you arrive.
Accessible seating, for guests with disabilities and up to three companions, goes on sale at each event's public on-sale. To buy it, call 425-322-2644 or the Les Schwab Box Office at 425-322-2645, visit the Box Office, or choose the accessible seating option online. Wheelchair escorts may be available on request at any arena entrance, subject to staff availability.
Bags: the arena may inspect any bag, clothing or other item before entry. Leave everything you don't need in the car or at home, and have bags and coats ready for search as you reach the entrance.
Not allowed: oversized bags; audio and video recording equipment; professional cameras; outside food or drinks (empty water bottles are fine); glass containers, cans and coolers; tents, chairs and umbrellas; weapons and fireworks; animals other than certified service dogs; helmets; balloons, confetti, streamers, balls, noisemakers (except cowbells at Silvertips games) and laser pens; studded, chained or spiked jewelry or clothing; inline skates, skateboards and Heelys; and flower vases. Management may prohibit other items, and event organizers may add to the list. No flash photography at any event.
Food: concessions run along the concourse and are cashless (debit and credit cards only).
Getting there: the main entrance is at Hewitt and Oakes Avenue. Several thousand parking spaces are within walking distance, including the Snohomish County Parking Garage (3000 Rockefeller Avenue), the Republic Parking surface lot (2005 Hewitt Avenue) and the Everpark garage (2825 Hoyt Avenue); you can prepay through ParkWhiz. ADA spots, first-come, first-served, are on Wall St and Lombard, on Oakes Street outside the main NW doors, and in the Snohomish County Parking Garage. The Lyft pickup and drop-off zone is outside the Edward D. Hansen Conference Center on Hewitt Ave.
By bus from Seattle: Community Transit Route 510 or 512 to Everett Station, then the Swift Blue Line to Wetmore Station; going home, take Swift from Colby Station back to Everett Station. Community Transit trip planning: 425.353.7433.
Help: a private accessible restroom, for guests with disabilities and their companions and for families with young children, is on the south side of the main concourse near Sections 110 and 210. The public elevator is on the north side near Sections 119 and 219. A Mamava lactation pod is on the concourse outside Sections 116 to 117, though its spot may change by event. Lost and found: (425) 322-2668.
