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Preparethe placeget us ready

Getting ready for New York's JFK International Airport.

JFK gives out free Hidden Disabilities Sunflower lanyards at the Information Centers in the Arrivals area of each terminal, before security, or mails one if you ask at least 14 days ahead. JFK has no sensory room yet.

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Sensory supports. Free Sunflower lanyards at every terminal, or by mail; no sensory room yet.

Hours

Information Centers 6 am to midnight ET. Terminal 4 International Information Center open 24 hours.

Information Centers in the Arrivals area of each terminal, before security, John F. Kennedy International Airport, New York

The Sunflower lanyard, in JFK's words

“Wearing a lanyard is a simple way to let airport staff know you may need a little extra help, time, or understanding during your journey.”

“The lanyard does not provide priority access or skip-the-line privileges, but staff will do their best to support you.”

  • JFK names autism among the non-visible disabilities the lanyard is for, and wearing one is completely your choice.
  • There's no sensory room at JFK yet; the airport says sensory spaces are coming. Pack your own calm-down kit for the wait.

In their own words: jfkairport.com. Checked Sun, Nov 1, 2026. Something changed? Tell us

Four things to know

  1. Lanyards are free at the Information Centers in the Arrivals area of each terminal, before security.
  2. Information Centers are open 6 am to midnight; Terminal 4's International Information Center is open 24 hours.
  3. To get one by mail, use JFK's request form at least 14 days before travel. It mails to US addresses only, and arrival in time isn't guaranteed.
  4. For help moving between gates, terminals, security or customs, JFK suggests arranging it ahead with your airline.

Visual schedule

JFK Airport Day

  • Drive to the airport
  • Get my sunflower lanyard
  • Go through security
  • Walk to the gate
  • Bathroom
  • Wait at the gate
  • Get on the airplane
  • All done
Make it yours →

Ask before you go

  • when the sensory spaces will open or where they'll be
  • whether there's a quiet place to wait now
  • whether you can pick up a lanyard after security
More about JFK International Airport, Hidden Disabilities Sunflower lanyards
  • TSA Cares can arrange help at security if you call 72 hours ahead; see the TSA Cares page.

Source: jfkairport.com